The 5 Best Interstate Moving Companies of 2018

Choosing an interstate moving company is no easy task. Whether you’re moving across the country for a new job opportunity or you’re moving back to your hometown to be closer to family, there’s a lot to consider—and a lot of movers to choose from.

Lucky for you, we’ve analyzed the most popular interstate moving companies to simplify your search and make your decision a bit easier.

Read on to see how we chose 2018’s best interstate moving companies and who made the top of our list.

Overall ranking
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(888) 959-6370
(855) 448-1215
(855) 448-1218
Overall ranking 1st
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Phone number (888) 959-6370
Overall ranking 2nd
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Phone number (855) 448-1215
Overall ranking 3rd
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Phone number (855) 448-1218

What makes a good interstate moving company?

A wide range of service offerings

Long-distance movers have a lot to offer their customers, but not every company provides the same level of service. When you’re researching long-distance movers, keep an eye out for a healthy mix of free and paid services that will help make your move easier.

Quality customer service

Excellent customer service is a must in a top-tier moving company. It affects your experience during your moving estimate, on moving day, and every time you need to get on the phone to ask your mover a question.

We firmly believe that a company’s customer service can make or break your moving experience, so we place a lot of weight on quality customer service in our rankings.

#1: Best Interstate Moving and Storage

Overall rating

5 / 5

Service offering rating

Customer service rating

Best Interstate Moving and Storage (BIMS) is a moving brokerage company that pairs you with the right mover for your needs. We like BIMS because its representatives act as your advocates with each moving company in its network to make sure you get the right service for the right price—similar to how a good insurance broker pairs you with the best provider for your family.

Pros

  • Over-the-phone moving estimates
  • Transparent pricing and price-matching program
  • Wide variety of moving kits, boxes, and supplies
  • Excellent customer service

Cons

  • Only handles interstate moves

Why Best Interstate Moving and Storage is our #1 pick

Best Interstate Moving and Storage earned the top spot for a few different reasons—don’t worry, none of those reasons are because its name is “Best Interstate Moving and Storage.” That sort of branding trickery won’t work on us.

Reason #1: We like the approach it takes to moving estimates

Unlike many of the other interstate moving companies on our list, BIMS conducts its moving estimates over the phone instead of sending a moving specialist to your home.

We preferred the over-the-phone estimate over the in-home estimate that many other long-distance movers in the industry offer because it puts your comfort and convenience first.

When you schedule an in-home estimate, you generally have to take time off work and make sure the house is somewhat presentable when the relocation consultant comes to conduct the estimate. During an over-the-phone estimate, you can go through each step in the process whether you’re sitting at your desk at work or you’re sitting in your house, surrounded by the clutter and empty takeout boxes that make it feel like home.

Best Interstate Moving and Storage also claims that conducting over-the-phone moving estimates saves you money in the long run. Since it doesn’t have to pay someone to drive out to your home and conduct an in-home estimate, it can pass those savings along to you.

Of all of the moving companies we reviewed, Best Interstate Moving and Storage had the most transparent pricing structure.

Reason #2: We like its transparent pricing

We aren’t focusing on price too much for our interstate moving company comparison since it varies so much from one moving scenario to the next, but BIMS’ pricing presentation deserves mentioning.

Of all of the moving companies we reviewed, Best Interstate Moving and Storage had the most transparent pricing structure. Our relocation specialist emailed us our quote and explained each item while we were still on the phone during our over-the-phone estimate.

We enjoyed how this gave us an immediate opportunity to understand what we’d be signing up for and allowed us to ask questions about pricing.

We can’t promise BIMS will always be the least expensive option for your move, but that won’t stop it from trying to be. Thanks to its price-matching policy—Price Plus Promise—BIMS will match any quote from another four- or five-star full-service moving company for the same estimated weight up until your moving day.

During our review, the BIMS representative we worked with even encouraged us multiple times throughout our over-the-phone estimate to call other movers to see if we could get a better estimate. She seemed confident about their price, but if we found a better deal, she was prepared to match it.

Reason #3: We love its excellent customer service

Best Interstate Moving and Storage was by far the most responsive customer service experience we had while going through the moving estimate.

We reached out to BIMS by phone and through Facebook to ask questions and follow up on our estimate, and its representatives were quick to respond through both channels. Not only were they quick to respond, they were incredibly thoughtful and thorough in their responses too.

Our BIMS representative also called to follow up with our estimate a few times to make sure all of our questions were answered and to ask if there was anything she could do to help us make our decision. Normally, this would feel like a badgering sales call, but our representative was kind and helpful, and they came across as having our best interest at heart.

Service offerings

  • Long-distance moving
  • Business and commercial moving
  • Corporate relocation
  • Over-the-phone estimates
  • Moving kits, boxes, and supplies
  • Packing and unpacking
  • Furniture disassembly and reassembly
  • Loading and unloading
  • Custom crating
  • Piano transport
  • Auto transport
  • Basic liability coverage
  • Full-valuation coverage
  • Temporary storage and storage in transit
  • Assistance setting up home services and utilities

#2: Allied Van Lines

Overall rating

4.8 / 5

Service offering rating

Customer service rating

Allied Van Lines is a full-service moving company that maintains one of the largest moving networks in the world. Not only does it partner with plenty of agents (local moving companies) to meet your needs, it provides stellar service, too. A great in-home estimate experience, excellent customer service, and a wide range of services make it a shoo-in for number two on our list.

Pros

  • World-class moving network
  • Pleasant in-home moving estimate experience
  • Responsive customer service representatives
  • Wide range of moving services

Cons

  • Doesn't sell moving kits online
  • Doesn't have affordable storage options if only storing a few items

Why Allied Van Lines earns second place

Although it didn’t make the number-one spot, Allied Van Lines is still a strong choice if you’re in the market for an interstate mover. Here are the reasons it’s number two on our list.

Reason #1: It has the most enjoyable in-home moving estimate experience

In-home moving estimates are a pretty similar experience from one moving company to another. Of all the in-home estimates we experienced, however, we enjoyed Allied’s the most.

Thirty minutes before the estimate even began, Allied’s relocation assistant gave us a call to confirm we’d still be available to meet with them and to see if we’d like any questions answered before our appointment. We liked this opportunity to ask any last-minute questions and we appreciated knowing about how long after the phone call we could expect them to arrive.

Once the in-home estimate was underway, it was evident that Allied’s relocation assistant had our best interest at heart—achieving a comfortable, affordable move.

We never felt like we were being sold anything during the process, which was a welcome experience. In fact, our relocation specialist even advocated for not using certain services because he didn’t believe they were worth the money for our move.

You can read more about our in-home estimate in our full review of Allied Van Lines, but overall, it was a very positive experience.

5 best interstate movers of 2018

Reason #2: It has responsive customer service representatives

If we didn’t make it clear enough in reason number one, we’ll make it clear here—we were very impressed with Allied’s customer service during each and every one of our interactions.

The in-home estimate was just the tip of the iceberg. Each time we reached out to Allied’s representatives to ask questions about our move, they responded quickly and thoroughly. It didn’t matter if we were giving them a phone call or sending them an email, each response was prompt and they didn’t make us feel like we were burdening them with our requests.

If customer service is important to you, you likely won’t go wrong with scheduling your move with Allied.

Service offerings

  • Local, national, and international moving services
  • Corporate relocation
  • Full-service packaging
  • Fragile-only packing
  • Unpacking and debris removal
  • Moving boxes and supplies
  • Loading and unloading
  • Furniture disassembly and reassembly
  • Appliance disconnection and reconnection, including hot tubs and pools
  • Custom crafting
  • Auto and boat transportation
  • Storage-in-transit and permanent storage options
  • Basic liability coverage
  • Full-valuation coverage

#3: North American Van Lines

Overall rating

4.7 / 5

Service offering rating

Customer service rating

North American Van Lines (northAmerican) has been in business since 1933, and its combination of experience and expertise make it another great option if you’re looking for an interstate mover.

Why North American Van Lines takes home the bronze medal

North American Van Lines is an excellent choice for anyone looking to plan a long-distance move. Even though it’s number three on the list, northAmerican is still a top-tier mover and we would highly recommend it to any of our readers.

Here’s how North American Van Lines stood out from the rest of the competition and made it to number three on our list.

Pros

  • Great customer service
  • Wie range of moving services
  • Excellent online moving resources
  • Large network of local moving agents

Cons

  • Slower than expected to respond to initial in-home estimate request

Reason #1: It has great customer service, but not quite as good as BIMS or Allied

Overall, we had a very positive customer service experience with northAmerican (despite a bit of a wait to schedule our in-home estimate). Our relocation specialist was incredibly informative and willing to answer all of our questions during the in-home estimate. She also stayed in regular contact in the days and weeks after the estimate was over and happily responded to any questions we brought up during that time.

Allied and Best Interstate Moving and Storage both had slightly more pleasing customer service experiences, but we don’t think North American Van Lines is a slouch in this department by any means.

Your experience will largely depend on the specific North American Van Lines agent you work with, so be sure to read your local agent’s online reviews to better understand what to expect. Based on our experience, however, we feel that any northAmerican agent will likely provide you with quality customer service.

Reason #2: We like its online resources better than others’

North American Van Lines has a wealth of online resources on its website to help out in each stage of the moving process. They offer packing tips, handy moving checklists, and much more.

While other movers on our list had similar resources on their websites, we found northAmerican’s to contain all of the information we needed without feeling overwhelmed—and it was the easiest to navigate.

We believe a mover’s online resources should be a quick reference for the information you need without bogging you down and distracting you from all the other important tasks of moving. North American Van Lines delivered nicely on this front.

Service offerings

  • Local, national, and international moving services
  • Corporate relocation
  • Full-service packing
  • Fragile-only packing
  • Moving boxes and supplies
  • Appliance disconnection and reconnection
  • Furniture disassembly and reassembly
  • Custom crating
  • Loading and unloading
  • Crane vans for large items
  • Storage
  • Satellite tracking
  • Auto transport
  • Basic liability coverage
  • Full-valuation coverage
  • Online checklists and moving tips

Other interstate moving companies to consider

The following interstate movers didn’t make our top three, but they each still offer services worth mentioning—and based on your situation, they may even be a better fit for your move.

#4: United Van Lines

Overall rating

4.5 / 5

Service offering rating

Customer service rating

United Van Lines is a full-service moving company that works with over 340 agents to complete everything from local household moves to corporate and government relocations. If you’re looking for a long-distance mover with some unique moving services, United may be for you.

Things worth mentioning

  • Publishes straight-forward packaging pricing
  • Offers speciality moving services that many other movers do not

Why United Van Lines deserves an honorable mention

Although it didn’t make our top three, United Van Lines is still worthy of consideration for your interstate move.

Reason #1: It offers specialty add-on services that most others don’t

United offers most of the standard moving services you’d expect from a full-service moving company, but it also throws in a few more that set it apart from the rest.

One of its most unique services is disconnecting and setting up your PC network and home theater. If you’re big into electronics or you have an impressive home theater system, United’s specialists can have your whole setup disassembled and boxed away before the movers even arrive.

If you’re big into electronics or you have an impressive home theater system, United’s specialists can have your whole setup disassembled and boxed away before the movers even arrive.

Reason #2: You can find package pricing on its website

Most other interstate movers make you go through the entire moving estimate process before they’ll provide any pricing information for you. This isn’t the case with United.

If you’d like to learn how much a particular set of moving services will set you back, you simply have to go to its website and find the package that suits you best. This is a great option for those who want to consult their moving budget before taking the time to go through an in-home estimate.

#5: Bekins Van Lines

Overall rating

4.3 / 5

Service offering rating

Customer service rating

Bekins has a long history of getting movers to where they want to be. Founded in 1891 by two brothers, Bekins was the first to specialize in moving household goods and is now one of the largest moving companies in the country.2

Things worth mentioning

  • Clearly advertises discounts for moving outside of peak moving season
  • Provides instant quotes online

Why Bekins deserves an honorable mention

Bekins’ long-standing history in the moving industry has given it the experience necessary to offer an interstate moving service you can trust. The company may not have made the podium in our ranking, but it’s still a solid option for your move.

Reason #1: It tells you how much you’ll save when moving outside of peak season

Pricing transparency is important when making a purchasing decision. That’s why we appreciate it when companies like Bekins let you know when you can save the most money on your moving costs.

If you move between September 1 and April 30, Bekins will knock $150 off of your moving estimate. It also advertises other discounts you can take advantage of here.

Reason #2: We like its “instant ballpark quotes”

Bekins allows you to request an instant online quote through its website—a feature which many moving companies don’t offer.

While we feel estimates based on over-the-phone or in-home moving estimates are generally more accurate, it’s nice to instantly see a ballpark figure of what your interstate move with Bekins might cost. You will have to provide an email and a phone number to get this information, however, so don’t be surprised if a Bekins representative reaches out to you after you receive your estimate.

Things to consider when choosing your interstate mover

Free vs. paid moving services

When you’re researching full-service movers, you’ll notice that some services are included in the cost of your move while others cost extra. Some of the included services you should expect to see from a good interstate moving company include the following:

  • loading and unloading the truck
  • furniture assembly and disassembly
  • basic liability insurance
  • shipment tracking

Paid services will vary from mover to mover, both in cost and the type of service offered, but these are the most common paid services you’ll come across:

  • packing and unpacking your belongings
  • boxes and moving supplies
  • appliance disconnection and connection
  • customer crate assembly
  • storage
  • auto and vehicle transport
  • full valuation insurance coverage

Many interstate moving companies offer additional services as well. If there’s something you feel would make your move easier—like cleaning debris from your old house or setting up utilities in your new one—be sure to choose a mover that can take care of your specific needs.

Hiring a professional mover for your long-distance move

Is hiring a professional mover worth the cost for your long-distance move?

Everyone’s situation is different, but for a long-distance move, you likely won’t regret hiring a professional moving company. 

Renting a truck and doing everything yourself seems like a good idea on the surface. Advertised truck rental costs are fairly low, and a lot of people feel like their belongings are in good hands when they’re behind the wheel.

The fact is, DIY moving costs add up and a lot can happen in the back of that truck if things aren’t packed properly.

Here are a few things to consider when doing the math and deciding between a professional or DIY move.

  • Time: Your time isn't free, you know.
  • Materials: Buying boxes and packing materials yourself can add up.
  • Gas: Big moving trucks aren't the most fuel-efficient vehicles on the road.
  • Food: Purchasing meals on the journey between your old and new homes gets expensive, especially if you don't plan on surviving off of gas station food.
  • Lodging: If you're moving a long distance, you'll likely have to break your trip up over multiple days and find a hotel or two along the way.
  • Insurance: Carefully loading your belongings onto the truck will only get you so far. If your things aren't packed properly, some may break during the trip. You'll want to buy moving insurance to make sure your covered in the event of a loss.

After you add up the extra costs associated with a DIY move, going with a professional moving company ends up costing about the same (and sometimes less) than a DIY move—and you save yourself the trouble of loading and driving the truck. Your pocketbook and your back will thank you.

Share your experience

No matter which interstate mover you chose, we’d love to hear how your move went. Be sure to share your experience with our readers in the comments below, or suggest another mover if you think it deserves a look from the Move.org team.

Sources

  1. Allied Van Lines, “About Us
  2. Bekins Van Lines, “Our History

Colin Holmes

Colin Holmes

Colin Holmes is a Kansas City native writing and enjoying life in Utah. Over the past five years, he’s moved five times and has learned a thing or two in the process. Colin graduated from Brigham Young University and worked as a journalist, newspaper editor, and documentary film interviewer before coming to Move.org—bringing a wealth of research experience to help movers find accurate and useful information for their next big move.
Colin Holmes