Your Guide to Move.org’s Moving Grants

• Apply for grant.
• Submit pre-moving survey.
• Submit photo release form and head shot or family photo to movinggrants@move.org.
• Submit financial documents (W-9 and bank transfer details) to set up payment process.

• Save all paperwork from your mover, including your original quote and final bill.
• Take photos and video of your packing process, moving day, and the delivery of your belongings.

• Send moving notes and photos to movinggrants@move.org.
• Schedule your post-move interview.
• Receive grant money!

To make sure we can send your payment quickly, we need two things from you before your move:

• A completed W-9 form (scan or snap a photo with your phone)
• Bank transfer details: A voided check OR your ACH details on your bank’s official letterhead

Note: We can no longer mail checks to your new address due to problems with mailed checks being delayed and even lost in transit.

To help us understand your moving experience, please save the following communications with your moving company:

• Emails. (To save emails in Gmail, go to File > Print > Destination > Save as PDF.)
• Paperwork and forms. (Scan or snap photos with your smartphone and email them to movinggrants@move.org.)
• Phone calls. (Please jot down a summary of each call with your mover and email your notes to movinggrants@move.org.)

Please take photos with your smartphone to document the move process. Use photos to document the packing stage, interactions with the actual movers, the moving truck or container arriving/departing, and so forth. See the U-Box review for examples.

Here are some best practices for taking photos:

• Focus on one subject. Don’t try to show the entire moving process in one photo. Instead, keep it simple.
• Use empty space. It’s okay if up to two-thirds of your photo is empty space—that’ll emphasize what your photo is focusing on.
• Balance your shot using gridlines. Your camera app has gridlines that can help you follow the rule of thirds.

After your move is done, we’ll schedule an interview by phone or Zoom call to ask you detailed questions about your experience:

1. Why did you choose this moving company?
2. How did you handle the packing stage?
3. What packing materials did you use?
4. Were any items damaged in the move?
5. Did you get any transit protection coverage?
6. Did you load all the items yourself or did you hire help? Why?
7. How long did it take to load your moving truck or container?
8. What was the process of getting the moving truck or container in front of your home?
9. Tell us how moving day went.
10. Tell us about your experience of unpacking and settling into your new home.
11. Please describe the communication between you and your movers.
12. How would you rate the customer service of your moving company?
13. Were there any gaps in communication, delays in communication, or miscommunication during your move? If so, what were they and how were they resolved?
14. Did you receive any discounts during your move and if so what were they?
15. If there was a difference between your quote and your final bill, how did the company explain the difference?
16. If you had to suggest any improvements to your moving company, what would you say? (Ex. scheduling, communication, conflict resolution, value of services you actually received.)
17. Out of five stars, how would you rate the company you used to move? Would you use them again? Why or why not?
18. Is there anything you wish you’d known about before your move? If you used our website to help prepare for your move, what do you wish we’d informed you about beforehand?
19. How did you learn about the moving assistance grant? Did you use any other resources from Move.org to plan your move? If so, which?

• The promoter of this Moving Grant (“Moving Grant”) is Move.org, a DBA of Clear Link Technologies, LLC (“Move.org”), whose principal office is located at 5202 W. Douglas Corrigan Way, Salt Lake City, Utah 84116.
• Employees of Move.org or their family members or anyone else connected in any way with the Moving Grant or helping to set up the Moving Grant shall not be permitted to apply for the Moving Grant.
• Persons must be at least 18 years old, or otherwise have reached the age of majority under the laws of the state where you reside, in order to participate.
• Only residents of the United States are eligible to participate.
• MOVING GRANT IS VOID WHERE PROHIBITED.
• There is NO ENTRY FEE AND NO PURCHASE NECESSARY TO APPLY FOR THIS MOVING GRANT. Any purchase or consideration otherwise given by entrants will not improve one’s chances of being selected for the Moving Grant.
• Route to entry for the Moving Grant and details on how to enter are available at www.Move.org. Individuals may apply by filling out the application form on Move.org’s website.
• Applications for Moving Grant will be accepted on a rolling basis. Applicants shall remain eligible to be selected for a moving grant for two (2) months after the date of submission.
• Move.org shall select Recipients based on the quality of the application, and the parameters of their move as judged by Move.org employees.
• The Recipient(s) will be notified by email and/or letter by the 7th day of the month. If the Recipient(s) cannot be contacted or do not claim the opportunity to participate in the Moving Grant within 10 days of notification, Move.org reserves the right to withdraw the offer from the Recipient(s) and pick a replacement Recipient(s).
• Applicants are providing their information to Move.org and not to any other party. The information provided will be used in conjunction with the Privacy Policy found at Move.org. Prior to the start of their move, the Recipient(s) shall complete a pre-move survey as provided by Move.org and shall complete the attached Release of Liability, Waiver of Claims, Assumption of Risks and Indemnity Agreement and Image Licensing Agreement.
• During their move, Recipient(s) shall: (1) fill out and return a W9 form to allow for their grant payment; (2) read instructional materials about the moving grant process and responsibilities; (3) take photographs of the packing and moving processes; and (4) fill out a survey about their move.
• After their move, Recipient(s) shall fill out an additional survey with more detailed questions about their moving experience. Recipient(s) shall also make themselves available for a phone call interview with a Move.org representative to verify information from their surveys.
• Upon completion of the move, recipients shall receive: a one-time $500 payment.
• No cash alternative to the Moving Grant shall be offered. Opportunity to participate in Moving Grant is not transferable.
• The Applicant(s) agrees to the use of their name and image in any publicity material relating to the Moving Grant. The applicants also agree to irrevocably license any copyrightable material created in connection with this Moving Grant to Move.org. See attached Image Licensing Agreement for more details. Any personal data relating to the applicants will be used solely in accordance with current federal and state data protection legislation.
• 28 days after the closing date the Recipient(s) name(s) will be available upon request, where legally required. To request the Recipient(s) names, please send the request in a stamped addressed envelope to the following address:

Move.org
5202 W. Douglas Corrigan Way
Salt Lake City, Utah 84116

• Move.org reserves the right to cancel or amend this Moving Grant and these Terms and Conditions without notice.
• Move.org’s decision in respect of all matters to do with the Moving Grant will be final and no correspondence will be entered into.
• The Moving Grant and these Terms and Conditions will be governed by Utah law and any disputes will be subject to the exclusive jurisdiction of the courts of Utah.
• By submitting an application for this Moving Grant, applicants agree to be bound by these Terms and Conditions.