2025 Montway Auto Transport Review

Montway Auto Transport is a highly-rated car shipping broker that works with some of the most experienced and reliable car carriers in the nation. The driver who hauls your car from Point A to Point B isn't a Montway employee, but rather a hand-picked professional who's been invited to bid on car shipping jobs for Montway clients. 

Montway offers a concierge-level experience. Representatives guide you through the car shipping process and work hard to find carriers in their network who can accommodate your needs, whether it's GPS tracking for peace of mind or enclosed lift-gate trailers for low-clearance vehicles. The company is upfront about what you can expect in terms of pricing and delivery, and more than 30,000 customers have rated Montway 4.4 out of five stars. 

In this review, we'll take a closer look at what customers like and dislike about Montway, break down typical costs, compare the company to its top competitors, and explore the factors that make this auto shipping broker reliable and trustworthy. 

Montway Auto Transport tends to give higher quotes than the competition, but it's important to remember that the quotes are just estimates. The final price depends on how many carriers bid on your job. Although Montway doesn't offer same-day pick-up like AmeriFreight Auto Transport or Sherpa Auto Transport, they can arrange transport in just two days. Most car shipping companies don't service US territories, but Montway can help you ship a car to and from Puerto Rico and Guam.

See where Montway Auto lands on our list of best car shipping companies in 2025.

Montway Auto Transport is truly a full-service car shipping company. Here's what you can expect.

Trailer types:

• Open (vehicles are exposed the weather)
• Enclosed (vehicles are secured inside a trailer)

Vehicles accepted:

• Cars and trucks
• Motorcycles 
• Golf carts 
• ATVs 
• Inoperable vehicles
• Modified vehicles (i.e. lift kits, roof racks, light bars, grill guards, etc.) 
• Low-clearance vehicles 
• Classic cars
• Boats (case-by-case basis)
• RVs and trailers (case-by-case basis)

Pick up and delivery options:

• Door to door
• Terminal to terminal
• Port pick-up and drop-off 
• Auction pick-up
• Storage pick-up

Other services:

• Top load
• Expedited shipping
• Vehicle tracking (limited availability)
• Claims assistance

In 2025, the average cost to ship a car with Montway Auto Transport is approximately $894 to $1,262. Prices range from about $309 to transport a small car one hundred miles on an open carrier to more than $2,000 to ship a large truck across the country in an enclosed semi.

Based on our mystery shopping and custom quotes, we estimate that Montway's average cost per mile is $1.57 on an open carrier and $2.23 on a closed carrier. Both prices are below average for the industry.

Montway recently introduced a 30-day TruePrice Guarantee, so you won't be surprised by the final bill. Customer reviews written before Montway introduced this policy tended to be mixed on the subject of accurate quotes, so this seems like a step in the right direction.

It's easy to get an online quote for a straightforward transport, but if you have special requests, it's best to talk directly to a Montway representative. The company doesn't offer price matching.

Several details can increase the cost of shipping your car with Montway. We've summarized our findings in the table below. 

Other factors can also affect the final price, like shipping your car during the busy season, shipping a modified or oversize vehicle, or requesting pick-up in a rural area. Multiple carriers are more likely to bid on your car if it's easy to pick up and drop off, and multiple bids will lower the final price. Trickier transports tend to cost more. 

Montway Auto Transport offers discounts for a variety of people, including:

• Military members
• Returning customers
• Members of USAA and AARP
• People shipping multiple vehicles
• People willing to pay with cash upon delivery

Planning ahead can also help you save money when shipping with Montway. Submitting your request several weeks in advance gives carriers more time to work your car into their route. More bids means a lower price.

Other money-saving tips include:

• Shipping during the off season
• Sticking with open transport
• Avoiding special requests, like top load
• Trying to get an inoperable vehicle rolling, braking, and steering before transport

If you live in a rural area, ask a Montway Auto Transport representative if terminal shipping is more affordable than door-to-door shipping. With terminal shipping, you drop your car off at a secure depot that's on a major highway or freeway. Because drivers don't have to travel miles off the beaten path, the total cost to you is more affordable. 

In order to protect your vehicle’s safety, Montway Auto Transport only uses carriers that have at least $100,000–$250,000 liability insurance coverage, protecting you against driver negligence whether you choose open transport or enclosed shipping. 

In addition to the carrier's insurance coverage, Montway offers an additional $250,000 in contingent cargo coverage for all land-based transports. This covers you (and Montway) if something goes wrong with the carrier's insurance policy, such as a lapse in coverage. Best of all, this contingent policy doesn't cost you a dime.

Some car shipping companies allow customers to purchase extra coverage plans, but not Montway. We think Montway's coverage is sufficient for most vehicles, but we'd like to see optional gap coverage. This would protect you if your car was damaged while being loaded or unloaded from the carrier. Without this plan, your own car insurance company has to agree to pay for the damage, and you may owe a costly deductible. 

Montway offers guaranteed pick-up dates to help you keep your move on schedule, but you'll need to get a custom quote from a representative to lock in the pick-up guarantee.

As with most other car shipping companies, delivery dates aren't guaranteed. There are simply too many variables to contend with, like traffic and breakdowns, for companies to promise delivery on a certain date. Still, Montway gives an estimated timeframe for delivery.

Customer reviews written in 2025 indicate that these delivery estimates haven't always been accurate, and it seems to be the main source of frustration for unhappy Montway clients. As we'll discuss in a moment, this auto transport company has been around for more than two decades and has amassed a large number of positive reviews from happy customers, but it's hard to ignore the recent surge in complaints. Still, for every negative review there are multiple positive ones. Perhaps Montway needs to simply adjust customers' expectations by giving slightly longer timeframes. 

Montway is one of the only companies with legit GPS tracking. The company fields thousands of calls each day (we checked), and most of them are people asking where their cars are. It’s something customers really care about, and Montway goes out of its way to make GPS tracking available.

The auto transport company can’t guarantee the service across each shipment, because drivers must agree to be tracked—and they don’t like being followed any more than you or I. So ultimately, it’s the luck of the draw whether the carrier with the lowest price will also allow GPS tracking. Silver lining? Montway tries to stack the deck in your favor by working with 300 of the nation’s largest GPS-enabled carriers.

Montway has a good reputation for customer service. Representatives are available 24/7, so you can get help on your schedule and keep things rolling. The company's online chat is refreshingly straightforward because you can talk to a real person, not an AI bot, and don't have to cough up your contact information to get a quick answer.

Yes, we believe the majority of Montway carriers are trustworthy and unlikely to steal or damage your vehicle.

In the auto shipping industry, companies like Montway are known as brokers. They connect people who need to ship a car with truck drivers (also known as carriers) who specialize in hauling cars. But not just any carrier can work with Montway. 

"We're not just taking an order and throwing it on a load board and seeing what sticks," a Montway representative told Move.org. "We have a solid, vetted network of car haulers that we work with."

Montway evaluates prospective carriers through a 20-point inspection and identity verification process to make sure they're licensed and insured, have a good safety record, and meet industry standards. Montway's in-house compliance team also looks into all complaints and consistently monitors and reviews the status of carriers to make sure they maintain high standards of professionalism. 

And while you technically don't have to use a broker like Montway to connect with a carrier, a broker can save you a lot of time and stress by streamlining your research process. 

Most Montway customers are satisfied with their car shipping experience, awarding the company an average of 4.4 out of five stars. Montway representatives respond to every negative review posted online, so if you have a problem with the company, they seem to be willing to make it right. 

People who have a smooth experience with Montway praise the company's consistent communication, accurate quotes, quality drivers, and on-time pickup and delivery. 

Those unhappy with their Montway experience tend to say their vehicle was delivered later than expected, that the driver asked for more money than anticipated at delivery, or that communication trailed off while the car was in transport.

These experiences appear to be few and far between when we consider the company's 19 years of operation, but complaints started to roll in on Yelp in the last few months. Montway Auto Transport reviews on other sites continue to be far more positive, and Montway itself has spoken up about Yelp's skewed review filtering, which hides thousands of positive reviews and makes it difficult to see a more balanced perspective on the site.

When we first started researching car shipping companies, we noticed an alarming trend: every brand seemed to have irate customers warning others to never use them. Type any car shipping company into Google and you'll find people complaining about lapses in communication, no-show carriers, surprise price increases, and scratched vehicles. 

Such widespread dissatisfaction seems to suggest that the problem isn't necessarily with the companies themselves, but with the car shipping industry as a whole. Brokers provide a popular service by streamlining the hiring process and allowing multiple carriers to bid on each job, which helps lower the final price. Some brokers offer additional perks like extra insurance coverage and quick access to a back-up plan when a carrier drops the ball, but the fact remains that they're middlemen and have little control over the carriers' schedules or communication skills.

Still, there are companies that successfully deliver cars and customer satisfaction more often than others. It's our job to figure out how they do it and who has the best track record.

We started by reading hundreds of customer reviews to identify common complaints. We determined people care most about the following four things:

• Accurate, transparent pricing with no surprise fees upon delivery.
• A reliable service with on-time pickup and delivery and responsive customer care.
• Carriers who communicate about schedule changes and take good care of the vehicle.
• Some kind of protection or guarantee, often in the form of gap coverage or a damage-free guarantee.

We developed a four-part grading system based on these criteria. Companies earn points in each category, and points equal grades on a scale from A+ to D. We'll adjust our grading criteria as we continue to gather more nuanced information and data, but here's what we currently consider:

• Price transparency: Online quote calculator functionality and privacy, easily accessible fee explanations, guaranteed quotes, price matching, customer satisfaction regarding the final price. 14 points possible.
• Reliability: Guaranteed pickup and/or delivery, customer satisfaction regarding timeliness, and customer satisfaction regarding broker's ability to quickly solve problems. 11 points possible.
• Carrier quality: Transparency regarding carrier vetting process, quality of carrier vetting process, and customer satisfaction with carriers. 6 points possible.
• Insurance coverage: Bare minimum vs. extra liability coverage, optional gap coverage, and extras like claim assistance, damage-free guarantees, and time to inspect for damage. 11 points possible.

To grade a company, we collect information by mystery shopping and analyzing customer reviews on third-party websites like the Better Business Bureau and Trustpilot.

Mystery shopping allows us to experience the brand's website, sales process, and customer service from the perspective of the buyer. For example, some brokers have easy-to-use online quote calculators, while others collect your information and provide a quote over the phone. 

Customer reviews give us insight into real experiences, but we tread carefully here because reviews can often be faked. We look for trends that have occurred in the last 12 months and consider warnings from the Better Business Bureau. We calculate a weighted star rating based on all the reviews we can find online. This average customer rating is shared under each brand section but is distinct from the Move.org star rating, which is an editorial score we create to help readers understand the relative value and quality of each company.

We've also conducted online and in-person interviews with company leaders to learn behind-the-scenes information that sets each one apart. We find these interviews especially helpful in understanding the carrier vetting process.

We've published our car shipping leadership interviews below:

• Asadullah Sameer Ismailzada, AmeriFreight Auto Transport (coming soon)
• Mark Scholl, Montway Auto Transport
• Jack Savov, SGT Auto Transport
• Terry Williams, Auto Shipping Group

To date, we've collected more than 800 quotes from more than 13 car shipping companies to find industry and company averages. The car shipping quotes include prices for a motorcycle, car, SUV, and pick up truck across multiple distances with both open and enclosed transport and running and non-running vehicles with a one-week lead time. We use the same criteria when gathering quotes so that we can easily compare prices across brands.

We've published many of our quotes on this page and in our individual brand reviews so you can get a sense of how much it might cost to ship your car without having to share your private information. 

However, we take cost data with a grain of salt when ranking and reviewing companies that don't guarantee their quotes. Our research shows that the final car shipping price can increase by 25% when all is said and done.

Car shipping is a competitive industry, and companies make changes all the time. We repeat our review methodology at least once per year to ensure we publish up-to-date price averages, customer ratings, and proprietary grades.

Montway is an excellent choice for people who are looking for flexible concierge treatment during their car shipping experience. Montway stands out as one of the few companies that can help you ship virtually any vehicle to a variety of locations in the U.S., whether it's an auction house, shipping terminal, port, storage facility, or your new home. They're willing to accommodate any reasonable request, and that's not always a given in the car shipping industry. 

Although there are reports of hiccups here and there, Montway maintains a reputation for reliability, safety, and trust that's tough to beat.