Now that you’re up to speed, it’s time to research and pick your moving company. We’ve broken down the process of selecting your moving company in three steps:
- Research moving companies
- Get multiple quotes
- Book your move
Once you know what kind of move you want, look for companies that have good customer reviews, offer the services you need, are in line with your budget, and work in your area—some moving companies might not have a service footprint where you live.
Use our Best Interstate Moving Companies list to compare top-rated companies' availability and service offerings. We also review dozens of companies that aren’t mentioned in that list, so be sure to look for our review of any company you might hire.
Lastly, find customer reviews on third-party sites like Yelp and Google Reviews instead of just reading the customer reviews that companies share on their websites; those are always cherry-picked and don’t fully reflect actual customer experiences. Look for a healthy mix of positive and negative reviews to get the most accurate picture.
Here are a few red flags to watch out for when you’re reading customer reviews:
- Customers reporting lots of damage
- Customers reporting last-minute charges
- Customers reporting unexpected delays
- Customers reporting a company holding their belongings hostage for more money
While every moving company will have at least one or two scathing customer reviews, it’s important to take these with a grain of salt. If most of a company’s reviews are positive, that’s a good sign, even if one or two disgruntled customers say the company is terrible.
Of course, if an overwhelming majority of customers speak badly about a company, it’s probably best to steer clear.
Before you make any decisions, go online or call around to get quotes from several moving companies—whether you’re going with a full-service, container, or truck rental company—so you can compare prices.
Some full-service companies even offer over-the-phone estimates so you can avoid an in-home visit and still get a ballpark estimate. Keep in mind that you won’t know exactly what your move will cost until you submit an inventory or do an in-home inspection of your belongings, but a ballpark estimate can still give you a rough idea of your final price.
You can learn more about getting estimates and quotes in our guide to moving estimates.
After you’ve done your research and chosen your preferred company, you can book your move. Most companies allow you to schedule estimates online, but you’ll almost always have to call to book.
Keep in mind that even if you book your move for a specific date, not all companies have hard-and-fast reservations. Some offer expedited shipping or guaranteed pickup, but remember that unpredictability is the name of the game in the moving industry.
For example, most companies—especially moving truck rental companies—are limited by the customers they’re currently helping. If another customer’s move takes longer than expected, the equipment and staff you reserved might be delayed.