Enterprise Truck Rental Review 2019

Bottom line: Enterprise offers more truck options than any other rental truck company out there. The catch? It does only local moves.

Overall rating

2.9 / 5

See where Enterprise ranks on our best moving truck rental companies list.

Thinking about going the DIY route for your next move? You probably know Enterprise best as a big-name rental car company, but it’s also a trustworthy rental truck option for local moves.

With locations in forty-six states and an impressive lineup of moving trucks to choose from, Enterprise makes it easy to find the right rental truck near you. The company only does local rentals, though, so if your move is more than 300 miles, you’ll need to get a truck from somewhere else.

Read on to see where Enterprise earns high marks—and where we think it could improve.

Pros

  • Offers 14 rental truck sizes
  • Includes 300 free miles on some truck rental
  • Uses diesel engines on some trucks

Cons

  • Doesn’t do long-distance moves
  • Has so-so customer service

What features does Enterprise offer?

Enterprise offers fourteen truck sizes, which is eight more than U-Haul, ten more than Penske, and eleven more than Budget. Granted, a few of these sizes are primarily for commercial use, but fourteen is still a whole lot more than the rest of the competition.

We like how transparent Enterprise is about its truck options and locations, too—both are listed in detail on its website. While this may seem customary, you’d be surprised at how few moving companies provide clear information online.

Curious to see which Enterprise features set it apart from the crowd?

Enterprise’s standout features

  • It has a wide variety of truck sizes.
  • It waives mileage fees on certain truck rentals.
  • It offers diesel engines on certain truck types.

Enterprise’s moving services

  • Local moves
  • Multiple truck sizes
  • Multiple truck types
  • Moving and packing supplies
  • Discounts
  • Insurance coverage
  • Roadside assistance
  • Online reservations

One downside, however, is that Enterprise doesn’t offer truck rentals for one-way moves, which eliminates a lot of potential customers and bumps it down our rankings.

Another thing that we don’t love: Enterprise seems to offer features on a case-by-case basis.

For instance, some locations cater more to commercial renters than to those moving their households. This means your location might have more large vans than small trucks or vice versa.

We strongly suggest calling your Enterprise location to find out what’s available to you.

How much does Enterprise cost?

In general, moving truck rental prices include a daily rate to rent a truck plus a small fee for every mile you drive.

Depending on the Enterprise location, we’ve seen truck rental rates vary anywhere from $89 to $475 per day and price-per-mile range from $0.20 to $0.69.

Enterprise includes 300 miles for free on some rentals (we’ll get into this below), but for the rental trucks that don’t, you’ll want to factor in the distance you’re driving. While some companies include mileage estimates in their quotes, Enterprise doesn’t—you’ll have to pull up your phone’s calculator and calculate the mileage cost yourself.

To get an idea of how much renting a truck with Enterprise would cost, we crunched the numbers on a 60-mile move with a 24-foot box truck over two days. For our quote, we went with the bare minimum plan and didn’t include any insurance.

Here’s what we found:

Enterprise truck rental rates

Rental truck type2-day rentalPrice per mileSales taxTotal chargeEstimated total for 60 miles
24’ box truck with lift gate$170.00$0.20$13.61$185.25$197.25
Rental truck type
24’ box truck with lift gate
2-day rental Price per mile Sales tax Total charge Estimated total for 60 miles
$170.00 $0.20 $13.61 $185.25 $197.25

We’ve seen cheaper prices from some of Enterprise’s competitors, but some of these companies are notorious for slapping last-minute fees on your bill.

Enterprise, on the other hand, doesn’t have a reputation for hidden fees. So even if its rates seem steep, there’s a chance you’ll pay more with another company solely due to surprise fees.

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Getting a quote

Enterprise scores major points for not making you call to get a quote. Instead, all you need to do is enter some basic information online:

  • Your move date
  • The type of truck you want to rent
  • Your starting location and final destination
  • The renter’s age (either 21–24 or 25 and up)

While you’ll probably need to call your location to nail down your reservation, having online quotes available at the ready is peak convenience—especially if you’re shopping around.

We also like that your reservation guarantees both your location of choice and your truck size, which is something not every rental truck company can promise.

What protection plans does Enterprise offer?

Enterprise offers four types of insurance coverage on its rentals: damage waiver, personal accident insurance, roadside protection, and supplemental liability protection.

The cost is based on set rates per day. So the total cost of your protection plan will depend on the coverage you choose plus the number of days you rent your truck.

There’s really no cut-and-dried price for each protection plan because—like we’ve said before—it’ll all depend on the location you’re working with.

That said, your online quote can give you an idea of how much insurance coverage will cost. For our move, supplemental liability protection was an additional $25.99 per day.

Here’s the breakdown of Enterprise’s protection plans:

Damage waiver

This waives or reduces any loss or damage that happens to the rental truck. The fine print is vague about how much is covered, which is another reason to call your Enterprise location directly.

Personal accident insurance

This option covers any medical expenses that could crop up if the renter is injured while driving the truck (or if there’s an accidental death).

Roadside protection (24/7)

This covers jumpstarts, lockout services, lost key replacement, flat tire changes, and fuel deliveries. So if you’re stranded on the side of the highway in the middle of the night, you won’t have to call your friend with an IOU—Enterprise will send someone your way.

Supplemental liability protection

As the most comprehensive plan on the list, supplemental liability covers up to $1,000,000 for any third-party liability claims (e.g., if you cause an accident and need to cover the other party’s expenses).

Heads up exclamation

HEADS UP

HEADS UP

Enterprise doesn’t have a hard-and-fast age requirement, but based on our research, some locations won’t rent to drivers under 25. But if you’re between the ages of 21 and 24, you may be able add yourself to an existing reservation for around $20 per day if your location allows it.

Enterprise offers lots of truck sizes

With a whopping fourteen sizes, Enterprise offers more options than any other rental truck company. And why is this big?

As with any move, you’ll want to find the right truck size for your load. But if a company offers only, say, three sizes, you’d be forced to mix and match sizes until you find the right combination for your load. Or worse: you’ll overpay for space you don’t use.

With a wide array of trucks, the likelihood that you’ll find the right size from Enterprise is pretty high.

Enterprise’s moving trucks

Box trucks Parcel vanPickup trucks
Truck sizes24’, 26’ 15’½-ton, ¾-ton, 1 ton
Truck image Enterprise Truck Rental Box TruckEnterprise Truck Rental Parcel VanEnterprise Truck Rental Pickup Truck

Number of rooms
5+1–31
Best for5+ bedroom houseStudio apartment, 1–2-bedroom apartment Dorm rooms, single rooms, bulky items
WebsiteMake a Reservation Make a Reservation Make a Reservation
Truck sizes
Truck image

Number of rooms
Best for
Website
Box trucks Parcel van Pickup trucks
24’, 26’ 15’ ½-ton, ¾-ton, 1 ton
Enterprise Truck Rental Box Truck Enterprise Truck Rental Parcel Van Enterprise Truck Rental Pickup Truck
5+ 1–3 1
5+ bedroom house Studio apartment, 1–2-bedroom apartment Dorm rooms, single rooms, bulky items
Make a Reservation Make a Reservation Make a Reservation

The images used in the table come directly from Enterprise’s website. 

Enterprise’s specialty trucks

Cargo vansCabover vanStakebed trucks
Truck sizesCompact cargo, cargo, heavy duty, heavy duty XL, high roof1616’, 24’
Truck imageEnterprise truck rental cargo vanEnterprise Truck Rental Cabover TruckEnterprise Truck Rental Stakebed Truck
Number of rooms1–23–4 roomsCommercial use only
Best for Studio apartment, 1-bedroom apartment, fragile items2–3 bedroom apartment, small homes Wood logs, heavy construction materials
Website Make a Reservation Make a Reservation Make a Reservation
Truck sizes
Truck image
Number of rooms
Best for
Website
Cargo vans Cabover van Stakebed trucks
Compact cargo, cargo, heavy duty, heavy duty XL, high roof 16 16’, 24’
Enterprise truck rental cargo van Enterprise Truck Rental Cabover Truck Enterprise Truck Rental Stakebed Truck
1–2 3–4 rooms Commercial use only
Studio apartment, 1-bedroom apartment, fragile items 2–3 bedroom apartment, small homes Wood logs, heavy construction materials
Make a Reservation Make a Reservation Make a Reservation

The images used in the table come directly from Enterprise’s website. 

The cabover van, parcel van, box truck, and stakebed truck come with a lift gate. Unlike a ramp, where you pull or push your belongings up into the truck, a lift gate lets you stack your things at ground level and then raise them to the right height. This makes loading ten times easier.

Another perk of moving with Enterprise: some trucks have diesel engines (we’ll get into this later).

Bullhorn

NEED A DRIVING BUDDY?

NEED A DRIVING BUDDY?

You can add a driver to your reservation for an additional $10 per day. They’ll just need to show Enterprise their license before they can take the wheel. (You might want proof of a decent driving playlist, too!)

Enterprise includes 300 free miles—sometimes

The biggest reason we recommend Enterprise for local moves is because it includes 300 local miles on certain rental truck reservations—free of charge.

It’s not uncommon for rental truck companies to throw in free mileage on long-distance moves, but Enterprise is the first to do so for local moves.

We love Enterprise’s efforts to trim costs on local rentals. If you’re a DIY mover on a budget, the included mileage may save you additional cash.

The only caveat with this perk is that it doesn’t apply to box trucks (what you might call traditional moving trucks). It applies only to Enterprise’s smaller trucks, so only movers with smaller loads will benefit from the free miles.

Here are the Enterprise trucks that come with 300 free miles:

  • ¾-ton pickup truck
  • 1-ton pickup truck
  • 5-foot parcel van
  • Compact cargo van
  • Cargo van
  • Heavy-duty cargo van
  • Heavy-duty XL cargo van
  • High-roof cargo van

Enterprise offers trucks with diesel engines

Enterprise is one of only a few rental truck companies that have trucks with diesel engines—a feature that can save you stress and money on your big move.

Diesel trucks can pull more weight and have a higher torque than regular trucks, meaning they have more power when going uphill. So if your load is heavier than normal, or if you live in an area with steep inclines (hello, San Francisco), a diesel truck can save you from driving with a lead foot.

Diesel trucks are also more fuel efficient, so renting one could lower your overall gas price depending on how many miles you drive.

Here are Enterprise’s rental trucks that come with diesel engines:

  • Pickup truck (all sizes)
  • Cab-over truck (16’)
  • Box truck (all sizes)
  • Stakebed truck (all sizes)
Light Bulb icon

DID YOU KNOW?

DID YOU KNOW?

At select locations, you can rent tow hitches on ¾- and 1-ton pickup trucks—in case you need to haul those unused Jet Skis to your new crib.

The downside

As we’ve mentioned, Enterprise does only local moves. This means that if you pick up your truck and drive it an hour and a half to your new home, you’ll have to drive it all the way back to the original location after everything is said and done.

This is, of course, a major inconvenience, and it also limits who Enterprise can do business with. If your move falls out of the 300-mile radius, you won’t be able to use Enterprise’s trucks.

Our conclusion

By offering the most truck sizes of any rental truck company, Enterprise gives you the flexibility to choose a truck that fits your move. This also helps you stay within your budget and prevents you from paying for unused truck space.

Enterprise offers only local moves, though, so you’ll have to return your truck to the same location you picked it up from. Depending on how far you’re moving, the pain of having to return the truck might make or break your decision to rent from Enterprise.

Here’s a recap of when it does (and doesn’t) make sense to rent a moving truck with Enterprise:

We recommend renting a truck from Enterprise if any of the following apply to you:

  • You’re moving locally. Enterprises includes 300 free miles on eight different truck rentals.
  • You need an odd or uncommon truck size. Enterprise offers fourteen different truck sizes, so your chances of finding the right size for your move are high.

We don’t recommend moving with Enterprise if this applies to you:

  • You’re moving long distance. Enterprise does only local moves (300 miles or less).
  • You want to go the cheapest route possible. Enterprise’s prices aren’t significantly cheaper than other rental truck companies.

Make a Reservation

Still shopping around? Check out our best rental truck companies list to see which companies we deem the best for DIY moves.

About Julia Campbell

Julia Campbell
Julia Campbell is a full-time writer who knows the tricks of the trade when it comes to planning a hassle-free move. Having moved seven times in the past five years, she draws from her own experience and industry expertise to help you avoid her biggest mistakes (like that time she thought she could get away with packing her dishes without wrapping them first).