2024 Enterprise Truck Rental Review

Bottom line: If you’re moving locally, Enterprise Truck Rental is a solid choice, though it isn’t the cheapest. The company’s rates are higher than several of its biggest competitors, but it’s still relatively affordable. The company also has some of the best customer reviews in the industry.

You probably know Enterprise for renting cars, cargo vans, and SUVs, but the company’s truck rental division also offers a huge selection of moving trucks. In fact, with 14 truck sizes, Enterprise has more truck options than any competitor.

Keep reading to learn more about Enterprise Truck Rental’s pricing and services.

Enterprise Truck Rental has locations in all US states except Vermont and Wyoming, and in Puerto Rico and Canada. 

Moving truck rates are based on supply and demand, so they fluctuate daily and can be influenced by a lot of different factors:

• Your move date
• How long you keep the truck
• When you book
• Taxes
• Mileage
• Add-on rentals and services
• Moving coverage

If you want a detailed breakdown of how these factors determine your price, read our guide to moving costs.

Ultimately, you’ll only know for sure how much renting a truck will cost after you get your own quote. On a similar note, you’ll only know which moving truck company is cheapest in your area after you get quotes from multiple companies.

Ready to get your quote?
Start comparing moving truck prices by getting a free quote from Enterprise.

Enterprise offers four types of coverage for its truck rentals: damage waiver, personal accident insurance, roadside protection, and supplemental liability protection.¹

Coverage costs are based on adjustable daily rates, so the total cost of your protection plan will depend on the coverage you choose plus the number of days you rent your truck.

Each of these coverage options comes with exclusions and limitations, and pricing can vary depending on the Enterprise location where you rent your truck. To learn more, check out Enterprise’s page on coverage options or call your local Enterprise location.

This waives or reduces costs for loss or damage to the rental truck. For example, if you accidentally bang up the rearview mirror or put a table leg through one of the tail lights, your damage waiver will help you cover the resulting costs. If you didn’t get the damage waiver in these situations, you’d have to pay for the damage yourself.

This option covers medical expenses that might come up if the renter gets injured in an accident while driving the truck (or if there’s an accidental death).  Personal accident insurance average between $2.68 and $8.50 per day.

This covers jumpstarts, lockout services, lost key replacement, flat tire changes, and fuel deliveries. So if you’re stranded on the side of the highway in the middle of the night, you won’t have to call your friend with an IOU—Enterprise will send someone your way.

Supplemental liability protection covers costs for third-party liability claims (e.g., if you cause an accident and need to cover the other party’s expenses).

• Local moves
• Moving truck, pickup truck, and cargo van rentals
• Moving coverage
• Moving and packing supplies
• Roadside assistance
• Used vehicle sales

Enterprise has 14 different truck sizes that range from small pickup trucks to large 26-foot box trucks that rival the largest trucks offered by its competitors. This is by far the most truck sizes offered by any company. The next-largest assortment of trucks is U-Haul’s, which has seven different sizes.

This selection means Enterprise has the right truck for any moving job, whether you’re just moving a dining set or you’re hauling everything you own.

The downside is that not all of these truck sizes are always available at every Enterprise location. However, even if the perfect truck for your move isn’t available at your local Enterprise location, you’re basically guaranteed to find a truck that is almost perfect.

Enterprise has so many trucks we couldn’t fit them all into one table! In addition to what we’ve listed above, the company has several additional cargo van, pickup truck, and stake-bed truck sizes. Like we said, though, there’s no guarantee that your local Enterprise location will have all of these truck sizes.

Since Enterprise also rents for commercial purposes—meaning businesses can rent the company’s trucks for freight and office relocation—some Enterprise locations cater more to commercial renters than to household moving customers. Because of this, your local Enterprise retailer might have more large trucks than small vans or vice versa.

Check out Enterprise’s website or call Enterprise to learn what’s available near you.

Now that we’ve covered Enterprise’s services and rates, here are a few things you should know before renting a moving truck from the company:

Cargo coverage is a type of moving coverage that protects your personal belongings while they’re in your rental truck. Unlike basically every other moving truck rental company except Home Depot, Enterprise doesn’t offer this coverage.

Exact inclusions and limitations vary depending on which company you rent from, but cargo coverage typically covers the repair or replacement costs for furniture and household goods if you get in an accident or run into a natural disaster while your stuff is in the truck.

Cargo coverage is always optional, and it costs extra, so you can save money by moving without it. If you weren’t planning on buying protection for your household goods, this isn’t really a mark against Enterprise for your situation.

However, if you want to make sure your belongings are as safe as possible during your move, get a truck from a company with cargo coverage like Budget or Penske.

While Enterprise has enough locations to service most major US cities, it’s outclassed by most of its competitors in terms of availability.

Not all Enterprise Car Rental locations offer moving truck rentals. Only locations operated by the Enterprise Truck Rental department rent out moving trucks. If you’re planning to rent from Enterprise, but you haven’t booked your truck yet, double-check to make sure your local location rents moving trucks.

If you have an Enterprise Truck Rental location near you, this limited availability isn’t really a problem. However, moving with Enterprise might not even be an option depending on where you live.

Despite the small shortcomings we’ve listed, Enterprise’s online reviews are some of the highest in the industry, so customers clearly still love renting from the company.

Enterprise’s superior customer service is one of the most common themes in these reviews, and customers often say that the company outperforms its biggest competitor, U-Haul, in this regard. In fact, many customers end up renting from Enterprise at the last minute because U-Haul drops the ball on many reservations.

There are, of course, negative reviews in the bunch as well. Several customers lodge complaints for typical truck rental problems like malfunctioning trucks and inconvenient billing.

However, the overall consensus is that Enterprise offers a much better customer experience than most competitors. Additionally, customer experiences can differ from one location to the other, so if your nearest Enterprise Truck Rental location gets a lot of negative reviews, see if there’s another location nearby that typically treats customers better.

Enterprise’s moving truck rental rates average about $129 per day, though they can be as low as $89 per day for cargo vans and as high as $228 per day for large box trucks. Enterprise also charges for mileage. Its mileage fees range between $0.20/mile to $0.99/mile.

Yes, Enterprise rents out moving trucks. In fact, the company has the largest selection of moving truck sizes—including cargo vans and stake-bed trucks—in the industry.

In most states, you have to be 21 years old to rent a moving truck from Enterprise. If you live in New York or Michigan, though, you can rent one when you’re 18, but it costs extra.

No. Unfortunately, you have to return your Enterprise truck to the same location where you picked it up. This means that you can only really use the company if you’re moving locally.

Move.org analyzes and ranks truck rental companies using a five-step research process:

• Compare quotes. We gathered 118 quotes from five moving truck companies. These pricing quotes included trucks that can move single-bedroom apartments, five-bedroom houses, and everything in between. Prices also included moving distances ranging from 50 miles to 2,060 miles.
• Mystery shopping. We thoroughly review each company’s website and call every company several times to appraise the moving services, transit protection, and customer service provided by each truck rental company.
• Analyze reviews. To understand how customers feel about each truck rental company, we read through hundreds of customer reviews and analyzed thousands of star ratings customers leave on third-party review platforms like Yelp and Google Reviews.
• Truck comparisons. We compare companies based on the moving truck sizes and truck types they offer (moving vans, flatbed trucks, box trucks, etc.). We also look at moving-specific features like loading ramps and tow dollies included with their trucks.
• Annual review. We annually revise our truck rental reviews and update them throughout the year to keep our recommendations up-to-date.

Despite its limited availability, higher-than-average prices, and lack of cargo coverage, Enterprise’s high ratings from customers make it a strong option for local moving truck rentals. Additionally, its huge assortment of truck sizes makes it the perfect place to find the ideal truck size for your local move.​

If you want to see what Enterprise’s competition has to offer, check out our reviews of these moving truck rental companies:

• Penske Truck Rental
• Budget Truck Rental
• U-Haul Truck Rental
• Home Depot Truck Rental

Finding the place to rent your moving truck is only part of the DIY moving equation. Ensure you’re ready for moving day by checking out these guides:

• Best Moving Truck Rental Companies
• The Only Moving Checklist You’ll Ever Need
• How to Pack a Moving Truck Like the Pros
• How to Plan Your Moving Road Trip

1. Enterprise Truck Rental, “Truck Rental Protection Products.” Accessed June 1, 2021.
2. Enterprise Truck Rental, “Truck Renter’s Guide.” Accessed June 1, 2021.
3. Enterprise Truck Rental, “Truck Rental FAQs.” Accessed June 3, 2021.
4. Penske, “Our Companies.” Accessed May 3, 2021.
5. Budget Truck Rental, “Company Overview.” Accessed May 3, 2021.
6. AMERCO, “Company History.” Accessed May 3, 2021.