2020 Extra Space Storage Review

The bottom line: Extra Space Storage is one of our top self-storage company picks. Its security features, storage sizes, and truck rental discounts tick all the boxes for what most people look for in self-storage.

Overall rating

4.7 / 5

Whether security is your top priority or you’re more concerned with finding a unit that will fit all your stuff, Extra Space Storage delivers on all counts.

Read on to learn more about its stellar security, truck rental discounts, and wide range of storage options.

What services does Extra Space Storage offer?

Like most national self-storage companies, Extra Space Storage has a few more bells and whistles than your average mom-and-pop shop.

Standout features

  1. It protects your belongings better than other self-storage companies
  2. It offers discounted moving truck rentals
  3. It has a huge variety of storage unit options

Services Extra Space Storage offers

  • Climate-controlled storage units
  • Covered, uncovered, and enclosed vehicle storage
  • Monthly pest and rodent treatment
  • Convenient access hours
  • Electronic gates with coded access
  • Fenced and well-lit facilities
  • Monitored video surveillance
  • Individual door alarms
  • On-site property managers
  • Month-to-month contracts
  • Online rental discounts
  • Online storage size guides
  • Online reservations
  • Zero-deductible self-storage insurance
  • Moving and packing supplies available
Little pin

Heads up

Heads up

Extra Space Storage’s features differ across its locations. If you need a specific feature or storage unit size, call your nearest facility to see if it’s got what you need.

How much does Extra Space Storage cost?

Extra Space Storage’s rates vary based on a number of different factors.

Storage unit size and features

One of the biggest determining factors in your monthly rental rate is the size of your storage unit. A small 5 ft. x 5 ft. unit can cost as little as $25 per month, while a large 20 ft. x 25 ft. storage unit at that same facility could run closer to $300 per month.

Storage features such as climate control or first-floor access can affect your monthly rent as well. Expect to pay a bit more if you opt for a unit with either of these features, regardless of your storage unit size.

Location

Much like any other storage facility, Extra Space Storage’s prices fluctuate from location to location.

For instance, a 10 ft. x 10 ft. climate-controlled unit in Salt Lake City costs $103 per month, whereas the same unit in Harlem costs $345 per month.

Online discounts

Reserving your storage unit online instead of at an Extra Space Storage location affects your monthly rent too. Booking your unit online can save you as much as 10%.

Extra Space Storage rental cost range

Storage typeNon-climate-controlled storageClimate-controlled storageVehicle storage
Monthly rental rate$25–$350$20–$500$40–$500
WebsiteFind a UnitFind a UnitFind a Unit
Storage type
Monthly rental rate
Website
Non-climate-controlled storage Climate-controlled storage Vehicle storage
$25–$350 $20–$500 $40–$500
Find a Unit Find a Unit Find a Unit

Extra Space Storage protects your stuff

When you rent a storage unit, you aren’t just trying to clear out your garage so you can finally park there. You also want to make sure the items you store stay put until you’re finally ready to bring them home (or embrace the inevitable and sell them on eBay).

Extra Space Storage protects your belongings in two ways.

It protects your belongings from theft

Among all of the self-storage companies we reviewed, we were the most impressed with Extra Space Storage’s theft protection measures.

Here’s a look at how it ensures your belongings won’t go missing:

  • Employs on-site managers
  • Maintains fenced and well-lit facilities
  • Features electronic gates with coded access
  • Has monitored video surveillance
  • Offers door alarms for individual storage units
  • Sells high-quality disc locks

While some self-storage companies offer a lot of these security features, very few offer all of them. In fact, Extra Space Storage was the only such company on our best self-storage companies list.

It protects your belongings from damage

Extra Space Storage takes steps to ensure your belongings not only stay put but stay intact too.

Your stored stuff can be damaged by everything from moisture and humidity to Stuart Little and his buddies. Lucky for you, Extra Space Storage has solutions for both of those issues.

You can rent an indoor, climate-controlled unit to protect items that are especially vulnerable to drastic changes in temperature and humidity, like furniture or clothing. Indoor storage also keeps pests at bay more effectively than a standard outdoor storage unit.

Extra Space Storage goes one step further in its pest protection effortswith regular treatments for bugs and rodents.

Rodents and insects can wreak havoc on your belongings in an untreated unit, and a surprisingly large number of companies don’t treat their facilities, so you can take comfort knowing that Extra Space Storage treats its buildings often.

Extra Space storage offers discounted moving truck rentals

If you’re planning on renting anything larger than a 5 ft. x 5 ft. storage unit, you’ll need something with more cargo room than your trusty ol’ hatchback to carry your belongings to the storage facility.

Renting a moving truck is generally your best solution. Although it’s an extra cost, Extra Space Storage can help you minimize that added expense.

Extra Space partners with Budget Truck Rental to save you up to 20% on your rental truck when you rent a storage unit. We think this is actually a pretty compelling perk considering this deal is on par with discounts Budget offers military members, students, and other select groups.1

Bullhorn

FYI

FYI

Budget Truck Rental is #2 on our best moving truck rental company list, so landing a discount with them makes a good experience even better.

Extra Space Storage offers a large variety of storage sizes

One of the biggest deciding factors in selecting a self-storage unit is finding a facility with a unit that’s not too big, not too small, but just right (Goldilocks was onto something).

Extra Space Storage has facilities in thirty-eight states and offers everything from small, closet-sized storage units to units large enough to fit that trusty ol’ hatchback of yours.

Common Extra Space Storage unit sizes

Unit sizeEquivalent room size
5 ft. x 5 ft.Small room or large closet
5 ft. x 10 ft.1 average-sized room
5 ft. x 15 ft.2 average-sized rooms
10 ft. x 10 ft.3 average-sized rooms
10 ft. x 15 ft.4 average-sized rooms
10 ft. x 20 ft.5 average-sized rooms
10 ft. x 25 ft.6 average-sized rooms
10 ft. x 30 ft.7 average-sized rooms
Unit size
5 ft. x 5 ft.
5 ft. x 10 ft.
5 ft. x 15 ft.
10 ft. x 10 ft.
10 ft. x 15 ft.
10 ft. x 20 ft.
10 ft. x 25 ft.
10 ft. x 30 ft.
Equivalent room size
Small room or large closet
1 average-sized room
2 average-sized rooms
3 average-sized rooms
4 average-sized rooms
5 average-sized rooms
6 average-sized rooms
7 average-sized rooms

Several other storage sizes are available at each location as well, including options for cars, boats, and RVs. Whatever you need to store, we’re sure you’ll find a storage unit that fits the bill.

Megaphone

Pro tip

Pro tip

Keep your eye out for odd sizes and you might be able to find a deal!

Some unique storage sizes offer virtually the same amount of space as common sizes for less money. For instance, we found a 10′ x 14′ climate-controlled unit that costs $6 less per month than its standard 10′ x 15′ counterpart.

Our recommendation

Extra Space Storage is the best self-storage company if your highest priority is safety and security. In fact, that’s one of the main reasons it earned the top spot in our best self-storage companies list. Security isn’t the only reason it stands out, however:

  • It protects your belongings from both theft and pests
  • It partners with Budget to provide discounted moving truck rentals
  • It has more than enough storage options to fit your needs

Overall, we think Extra Space Storage is your best bet if you live near one of its facilities. Heck, even if there’s another self-storage company between you and the nearest Extra Space location, we think it’s worth driving the extra mile or two.

Have you rented a self-storage unit from Extra Space Storage? If so, tell us about your experience in the comments below!

Sources

  1. Budget Truck Rental “Moving Truck Rental & Van Rental Deals”

About Colin Holmes

Colin Holmes
Colin Holmes is no stranger to moving: he’s done so five times in the last five years, and he’s used his expertise to help over 185,000 readers plan their moves in the last year alone. As a former journalist and documentary interviewer, Colin brings a wealth of research experience to Move.org.
  • Juan T Morel II

    I would give them no stars if I could absolutely the worst experience after multiple rebrandings of the business. The newest one is Extra Space Storage same bullshit in the same spot. After finding out that all my clothes were damaged because somebody decided to smoke marijuana around the area and shut off the sprinkler systems I get told I’m only covered for $2,000 in addition to that I asked what am I supposed to do Waze all the damage clothes this little West Indian girl who works there tells me I have to take it with me I told her there is no space in my car and then tells me that I have to figure it out then I asked her as a courtesy they should take it since I just took a lost that as a courtesy they should take the destroyed items with them she replied by saying that they will not and if I leave it there and they’re going to charge me a clean-up fee the how you going to charge me a clean-up fee when my items were destroyed in your care I don’t understand how that even make sense at least have the decency to at least take care of that. Her nonchalant attitude it’s really what ticked me off she was not supposed Vedic or empathetic to the situation as I drove all the way from Jersey to go pick up some suits for work and I lost everything the other employees that were there one more sympathetic to the situation needless to say I’m done with this place

  • Diego Canedo

    Most of the reviews for the facility at 750 E Sample Rd, Pompano Beach, FL are FAKE. STAY AWAY! You WILL regret it!

    We’ve been here for over 5 years now, and this used to be a great storage facility when it was Storage Post, with friendly and helpful staff.

    But 2 months ago this facility was acquired by Extra Space Storage, and the reviews were imported from the previous owner. Now the staff is completely unhelpful, unable to accommodate any simple request. The manager seems to be always in a horrible mood and takes it out on anyone.

    DO NOT RENT HERE! IT WILL ONLY BE A HEADACHE!

  • Linda Ladd-Roberts

    Do not rent from Extra Space Storage in Buford, GA on Nelson Brogden Blvd. They were good at first then they increased my rent by $20. Then before I moved out I called to find out the process. They said I can move out anytime and they would prorate my last month. After I moved out they said that I can not have a refund on the remainder of my last month. RIP-OFF!!

  • Lee Drex

    Extra space storage on oak tree rd in Edison nj is unscrupulous!! After 4 months they doubled my rent!! Forcing me to find someplace else to store my things, I told them when I was leaving and told them I wouldn’t authorize anymore auto payments, I had to pay for 1 extra day, I moved my stuff out as agreed on 9/28/19 only to discover they’re attempting to steal an October payment from me! Now I have to dispute the charge!! Save yourself a lot of stress and avoid this evil place!!!

  • James Krages

    I’ll tell you something about some Extra Space Storage you might not know. If its 115 degrees in your unit can you plug a fan in one of their exterior plugs the Corunna and beat you out make you unplug it. If it’s night time and you’re trying to store your stuff in your unit and you plug in a light they are going to tell you to unplug it. The lady managing this facility that lives above the office, is on a power trip bigger than the Hulk. I think it’s a little bit appropriate for me to have a light so I can see. Considering it’s an LED light, and cost about $4 a month if you run a 24 hours a day. What really gets me is that telling me to turn my fan off when it was a hundred twelve hundred fifteen degrees in my unit…. what if I pass out from dehydration while my head or if I just totally stroke out leave my kids fatherless because they didn’t want to pay $4 for the month for my fan to run all day everyday??? I was only going to run it for a couple hours. It’s ridiculous how these big corporate outfits have no compassion or want to help the customer anymore. You’re not buying a lock or f****** $8 box or a f****** $12 roll of tape they don’t want nothing to do with you. She keeps telling me that I’ve been here too long a time I spend too much time here. I’m like hey I’ve only been running the place for 10 days 11 days. I like to straighten my stuff out have a nice and organized. Sides that why do you have 24-hour access if I’m not allowed to use it. And what if I’m OCD real bad in my unit has to be perfect. Is she allowed to tell me that I’m not supposed to be OCD????? I mean..who in the Fuck do these people think they are???? Hey Owner…yeah.. you.. Rich Asshole… climb down off of your Yacht for a f****** week and go around and help some of these people fix their problems that they’re having with his sorry ass f****** managers. Get off your ass and become worthy of your position. Amen