PODS vs. U-Box: Which Container is Right for You

We analyzed more than 100 quotes and 7,000 customer reviews to pick PODS as a better moving container company than U-Haul U-Box.

Our pick
pods
PODS
4.6 out of 5 stars
4.6
  • Icon Yes  Light
    Low final prices
  • Icon Yes  Light
    Top-notch containers
Best availability
U-Box
3.9 out of 5 stars
3.9
  • Icon Yes  Light
    Low initial prices
  • Icon Yes  Light
    20,000 locations
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For over 8 years Move.org experts have examined pricing, credentials, and real customer reviews to give you (human) recommendations you can trust. See how we review.

Kurt Manwaring
Oct 22, 2024
Icon Time To Read5 min read
Icon CheckReviewed ByRebecca Edwards

Kurt simplifies moving with nearly a decade of research experience. His writing appears in USA Today, Slate, and Martha Stewart Living. He holds an MPA.

Our top pick: We give PODS the nod over U-Haul U-Box. While U-Haul has more locations, PODS has much better container quality, customer satisfaction scores, and is slightly cheaper when you apply discounts.


PODS vs. U-Box pricing

When it comes to comparing prices of U-Box vs. PODS, the two have close final costs. While U-Box has lower initial quotes, PODS has a 10% discount for Move.org readers that levels the playing field. We compared 48 quotes across four home sizes and six distances ranging from local moves to cross-country trips. The result? The average post-discount price for a typical move with PODS is around $3,500, and U-Box is approximately $3,700 (the industry average is $3,870).

PODS vs. U-Box price comparison

PODS (after discount)U-Box
Average cost
$3500
$3700
Discounts
Icon Yes  DarkYes
Icon No  DarkNo
Taxes included in quote
Icon No  DarkNo
Icon No  DarkNo

Data as of May 2024. Offers and availability may vary and are subject to change. Average cost calculated by comparing moving costs for four home sizes across four distances.

Move.org is serious about research. The more work we do behind the scenes, the more benefit you get when researching your move. We asked PODS and U-Box for nearly 50 moving quotes. Each company gave us estimates for four home sizes and six distances (neither company includes taxes). As a result, we’re able to make specific recommendations for a wide variety of moves.

Info Box
Save 10% on your moving container

Get your online PODS discount for Move.org readers—or call 866-229-4120 and ask for promo code "MOVEORG."


PODS vs. U-Box price comparison by distance

PODS has two moving container discounts that can save you hundreds of dollars (U-Box doesn’t have any deals):

  1. Move.org readers: PODS gives a discount for Move.org readers. That adds up to around $400 in savings for a cross-country move and wipes out U-Box’s overall price advantage.
  2. Long-term storage: PODS offers free delivery and pickup with the purchase of three months of storage. Depending on how much stuff you have, that adds up to hundreds of dollars you can use for other moving expenses like packing supplies, hourly labor, or a housewarming party.

When you apply PODS’s 10% discount for Move.org readers, the average cost for a moving container is around $3,500, which is $200 less than U-Box's average price. 

Winner: PODS

Info Box
Self-storage vs. portable storage

Self-storage is when you keep your belongings in a storage unit. Portable storage means you can store your belongings in a moving container at your home or the warehouse of a company like PODS or U-Box.


PODS vs. U-Box availability

It’s way easier to find a U-Box than a PODS moving container. While PODS has 184 facilities spread throughout most of the country, U-Box boasts 20,000 locations in all 50 states (U-Box is a U-Haul product—a moving company that seems like it’s on almost every street corner).

PODS vs. U-Box locations

Locations
PODS
U-Box
# of states4650
# of locations18420,000

Data as of April 2024.

There’s no question which company has the advantage here. U-Box has more locations in a single state than PODS has in the entire country.

Winner: U-Box


PODS vs. U-Box customer experience

PODS and U-Box are polar opposites when it comes to customer experience. PODS has the highest customer rating of our top moving container companies (4.6 out of 5 stars), while U-Box has the lowest score of any company we’ve seen (2.3 stars).

Why such a big difference? It’s not diplomatic, but U-Box customer service is shoddy. Company reps often give incorrect answers to basic questions and are skittish about explaining hidden fees (like a pricey $99-per-container delivery charge). Waiting for a supervisor can take upwards of an hour. And you’re never sure how much your move will cost. When it’s all over, you’re often confused and frustrated.

By contrast, it’s easy to get straight answers from PODS reps. These folks are some of the best in the business. They’re quick to provide answers to your questions, and the company shies away from U-Box-like hidden fees. Not to mention PODS customers rave about the company’s on-time delivery and professional drivers.

Would you rather have friendly customer service reps who give you straightforward answers—or confusing voices on the phone that treat basic questions (like final prices) as if they’re the toughest categories in the history of Jeopardy? We’ll take “Easy Answers” for $100, Alex.

Winner: PODS

Exclamation
What to expect when moving with pods

We paid a family to move using PODS in exchange for their candid feedback, and found customers love the fact that PODS doesn’t have hidden fees.


PODS vs. U-Box container quality

Customers looking for sturdy container quality will like what PODS has to offer. PODS uses steel construction (much stronger than U-Box’s plywood) and even provides impact-resistant wall paneling for extra protection. On the other hand, the U-Box container uses the flimsiest construction materials on the market. Although its plastic cover offers surprisingly good protection in a rainstorm, PODS has better quality to begin with.

This comes down to a company with Superman-like containers (PODS) vs. a company that makes containers out of cheap materials (U-Box). It’s not hard to pick the champion.

Winner: PODS


PODS vs. U-Box container sizes

PODS has three container sizes to choose from, while U-Box has only one. Container options matter because not every home size is the same. If you need to move a large home, PODS can get the job done with two large containers (U-Box needs seven of its standard-sized containers).

PODS container sizes compared to U-Box

Container size
PODS
U-Box
Small8 ft. x 7 ft. x 8 ft.7 ft. 11 in. x 4 ft. 8 in. x 6 ft. 11 in.
Medium 12 ft. x 8 ft. x 8 ft.NA
Large16 ft. x 8 ft. x 8 ft.NA

Data as of April 2024. Container sizes are estimates. Customers are responsible for assessing the container capacity for their belongings.

The U-Box container has its advantages, though. For example, if you’re moving a modest one-room apartment, the small and poorly-constructed U-Box container can save you money. But if you’re looking for flexibility, PODS gives you options. U-Box doesn’t.

Winner: PODS


PODS vs. U-Box services

PODS and U-Box offer mostly similar services. Both companies transport moving containers and provide portable storage at your home or a company facility. You can also purchase insurance coverage through each of them (PODS has more options, but U-Box is cheaper).

PODS vs. U-Box services comparison

ServicePODSU-Box
Coverage nameContents ProtectionSafestor Mobile
Warehouse storage coverage
Icon Yes  DarkYes
Icon Yes  DarkYes
At-home storage coverage
Icon Yes  DarkYes
Icon No  DarkNo
Protection coverage range$5,000 – $300,000$1,000 – $20,000
Monthly cost range$34.95 – $469.95$12.00 – $40.00
Deductible
$100
$100

Data as of 10/20/20. Prices and availability may vary and are subject to change. Individuals should review their rental contract—including addendums—for a complete description of the policy’s terms, conditions, and exclusions.

There are pros and cons in the comparison of Uhaul  U-Box vs. PODS. Ultimately, Uhaul pods cost less, but PODS has more options—and more coverage. That alone is enough to make it a better option, but PODS is also the only of the two companies to provide coverage if you store your moving container at your home. And if you purchase insurance coverage, you kind of want your stuff to be . . . covered.

Winner: PODS


Our pick: PODS

In the comparison of PODS vs. U-Box, PODS is better than U-Box in nearly every way. If you’re looking at containers, PODS has three steel construction sizes, while Uhaul pods have a single plywood option. If you care about insurance, PODS is the only company with at-home storage coverage. PODS also has the highest customer reviews in the industry, while U-Box has the lowest

The only drawback is that PODS has fewer locations. If you can’t find a nearby PODS facility, U-Box is a solid alternative—or you can check with one of our best moving container companies.

Want the best customer service in the biz?

Other moving container picks

PODS is better than U-Box—but it’s not your only option:


PODS vs U-Box FAQ

Yes, you can use a moving container as a storage container. Companies like PODS and U-Box have a portable storage option that lets you store your moving container at your home or in one of their storage facilities. The PODS storage container has steel construction while the U-Box container uses plywood.

Yes, PODS is a good moving company—in fact, it's our favorite moving container company. It specializes in moving containers and has some of the highest-quality containers on the market. It also has low final prices thanks to a special discount for Move.org readers. If you are still on the fence, check out our best moving company recommendations.

Yes, PODS offers long-distance moves. PODS charges approximately $4,690 for long-distance moves of over 1,750 miles. 

The best container company is PODS, according to Move.org. It has low prices, three container sizes made with high quality, and great customer reviews.

Yes, U-Box has a moving truck option. U-Box is a U-Haul product, so you can also purchase one of its many rental trucks for a local move or a long-distance move.

The best storage unit company is Extra Space Storage, according to Move.org. Extra Space Storage has excellent customer service, nationwide availability, and top-notch security.


Methodology

PODS moving container being opened

Move.org follows a five-step process to identify the nation’s best moving container companies:

  1. Compare quotes. We collected over 100 quotes from seven of the nation’s largest moving container companies to identify pricing trends.
  2. Mystery shopping. We do a top-to-bottom analysis of each company’s website and even call posing as customers. It helps us get a feel for what real-life customers experience.
  3. Analyze reviews. We read dozens of reviews for each company to see what most impresses (and turns off) customers. We also ran the numbers for more than 7,000 total reviews to calculate an industry customer review average.
  4. Site visits. We invite industry experts and company executives to visit our Salt Lake City, UT headquarters. We grill them on everything from pricing and customer reviews to insurance coverage and the latest industry trends.
  5. Annual review. Every year, we repeat the process to ensure that our list of the best moving container companies stays current. That means things like our top recommendations and industry prices may change from year to year.
Kurt Manwaring
Written by
Kurt Manwaring brings nearly a decade’s worth of research experience as a business consultant to the Move.org team. He specializes in taking complicated issues (like moving) and presenting them in a way that everyone can understand. His writing has been featured in hundreds of publications, including USA Today, Martha Stewart Living, Country Living, Good Housekeeping, Heavy, Slate, and Yahoo! Lifestyle. He brings a BS in sociology and an MPA (masters of public administration) to the Move team. He would love to hear about your moving experiences and questions at kurt@move.org.