2021 1-800-PACK-RAT Review

Bottom line: 1-800-PACK-RAT has high initial fees, but you can’t beat the combo of high-quality containers and post-discount prices.
1800packrat
1-800-PACK-RAT
Our Rating
4.4 out of 5 stars
4.4
Kurt Manwaring
Researcher & Writer
Read More
Published on April 30, 2021
4 min read

1-800-PACK-RAT is the only portable storage company with all-steel containers. It has high prices as a result, but 1-800-PACK-RAT nearly always price matches PODS—and it offers more discounts than all other moving container companies. The combination of high quality and low post-discount prices makes 1-800-PACK-RAT worth considering.

Pro Heading
Pros
Pro Bullet High-quality containers
Pro Bullet Local and long-distance delivery
Pro Bullet Tons of discounts
Pro Bullet Price matching with PODS
Con Heading
Cons
Con Bullet High pre-discount prices
Con Bullet Confusing payment structure
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How much does 1-800-PACK-RAT cost?

1-800-PACK-RAT costs approximately $3,290 for the average move. Costs range from roughly $1,750 for a small local move to nearly $5,200 for a large long-distance shipment. 1-800-PACK-RAT’s initial prices are about 10% above the industry average, but customers can receive lower prices by asking for discounts and price matching.

1-800-PACK-RAT moving container pricing

450 miles
1,750 miles
2,050 miles

1-room apartment

$2,470

$2,780

$3,060

2-room home

$2,470

$2,780

$3,060

3-room home

$2,470

$2,780

$3,060

5-room home

$3,680

$4,800

$3,590

Data as of 8/10/2020. Offers and availability may vary and are subject to change. Average cost calculated by comparing moving costs for four home sizes across three distances.

We asked 1-800-PACK-RAT for quotes we could compare to estimates from other portable moving container companies. The company provided 24 quotes for a variety of home sizes and distances.

1-800-PACK-RAT cost factors

1-800-PACK-RAT identifies a few factors that affect the cost of your container move:

  • Distance. It generally costs more to travel farther.
  • Flexibility. You can often save money if your move date aligns with other customers on the same 1-800-PACK-RAT truck.
  • Container availability. If the size you need isn’t available, you’ll need to pay for a larger (and more expensive) one.

1-800-PACK-RAT coverage options

1-800-PACK-RAT sells insurance for its moving containers (basic plan) and your belongings (silver plan). Monthly costs for the Contents Protection Plan range from $9.95 to $149.95, depending on the coverage amount. The standard deductible for 1-800-PACK-RAT coverage is $100.

1-800-PACK-RAT Contents Protection Plan options

Declared value
Plan type
Coverage
Monthly cost

NA (Container only)

Basic

Damage waiver

$9.99

$5,000

Silver

Damage waiver plus $5K Contents Protection

$34.95

$10,000

Silver

Damage waiver plus $10K Contents Protection

$49.95

$15,000

Silver

Damage waiver plus $15K Contents

$59.95

$25,000

Silver

Damage waiver plus $25K Contents Protection

$79.95

$50,000

Silver

Damage waiver plus $50K Contents Protection

$119.95

$75,000

Silver

Damage waiver plus $75K Contents Protection

$149.95

Data as of 4/3/17.1 Pricing may vary by location and are subject to change. Individuals should review their rental contract—including addendums—for a complete description of the policy’s terms, conditions, and exclusions.

Impressed with 1-800-PACK-RAT’s all-steel containers?


1-800-PACK-RAT features and services

1-800-PACK-RAT has local and long-distance services

1-800-PACK-RAT can help you move across town—or the country. With locations in 30 states, 1-800-PACK-RAT is available in nearly two-thirds of the US and can serve communities within 50 to 100 miles of its warehouses.

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Find a 1-800-PACK-RAT near you

Not sure if there’s a 1-800-PACK-RAT storage facility near your home? Check out the company’s location map.

1-800-PACK-RAT provides storage services

1-800-PACK-RAT provides monthly storage services if you’re doing a remodel or your home isn’t ready by the time your stuff arrives. The first month of storage is part of your initial quote. If you need more time, 1-800-PACK-RAT offers residential storage for a storage fee of $280 per month—or storage at a 1-800-PACK-RAT warehouse for $290 per month.

1-800-PACK-RAT has three container sizes

1-800-PACK-RAT has three container sizes to choose from. Its small 8-foot container typically fits one to two rooms of furniture, while the largest 16-foot container can usually hold three to four rooms of belongings.

1-800-PACK-RAT container sizes

Dimensions
Capacity
Weight limit

Small

8.5 x 7.2. x 7.8 ft.

1–2 rooms

4,000 lbs.

Medium

12 x 7.8 x 7.5 ft.

2–3 rooms

6,000 lbs.

Large

16. x 7.8 x 7.5 ft.

3–4 rooms

6,000 lbs.

Note: 1-800-PACK-RAT always recommended its biggest 16-foot container when we posed as customers—regardless of the size of our home.


Why we recommend 1-800-PACK-RAT

1-800-PACK-RAT has high-quality containers

No one has higher-quality containers than 1-800-PACK-RAT. The moving company’s all-steel containers look like Superman next to most competitors (some companies even use plywood). The sturdy construction keeps your belongings safe in case of bad weather.

1-800-PACK-RAT also uses barn-style doors that open outward (instead of up and down). Not only does this add a bit of extra storage room, but it makes sure the doors don’t jam if your stuff moves around during transport. We’ve even heard of 1-800-PACK-RAT propping up the containers so the barn-style doors can open without getting stuck on curbs.

1-800-PACK-RAT has low prices for big moves

1-800-PACK-RAT is ideal for customers moving big homes long distances. If you have three or more rooms and are moving at least 1,000 miles, 1-800-PACK-RAT is about $30 cheaper than the industry average. Your final bill can be a bit confusing (you have to add several fees to get your final cost), but the savings are worth it.

1-800-PACK-RAT costs for 3+ rooms

1-800-PACK-RAT
Industry average

Average cost

$4,210

$4,240

Data current as of 5/4/20. Offers and availability may vary by location and are subject to change. Average cost calculated by comparing moving costs for two home sizes across four distances.

1-800-PACK-RAT has tons of discounts

1-800-PACK-RAT offers more discounts than any other moving container company. The company usually offers a flat 10% discount that can add up to hundreds of dollars for large moves. In addition to price matching with PODS, 1-800-PACK-RAT has deals for:

  • Local movers
  • First responders
  • Medical professionals
  • Military members
  • Senior citizens
  • Teachers

1-800-PACK-RAT FAQ

What are 1-800-PACK-RAT reviews like?

1-800-PACK-RAT reviews align with the industry average of 3.3 out of 5 stars. Positive reviews often praise the company’s professional customer service, while negative reviews tend to mention unexpected fees and late delivery.

Are there 1-800-PACK-RAT storage units?

Yes, there are 1-800-PACK-RAT storage units. Rather than use a traditional storage unit, however, 1-800-PACK-RAT turns your storage container into a portable storage unit you can keep at your home or one of the company’s storage facilities.

How much does 1-800-PACK-RAT storage cost?

1-800-PACK-RAT storage costs about $285 per month (the first month comes with your initial quote).

Is 1-800-PACK-RAT a good alternative to PODS?

Yes, 1-800-PACK-RAT is a good alternative to PODS. While 1-800-PACK-RAT has fewer locations and higher initial prices, it almost always price matches with PODS. Additionally, 1-800-PACK-RAT’s containers have higher-quality construction (all steel vs. steel frames) and better design (barn style doors vs. traditional roll-up doors) than PODS.

Does 1-800-PACK-RAT do local moves and long-distance moves?

Yes, 1-800-PACK-RAT does local moves and long-distance moves. The company’s average cost for local moves is approximately $2,020, while its average cost for long-distance moves of more than 1,000 miles is around $3,730.

Does 1-800-PACK-RAT have a weatherproof container?

Yes, 1-800-PACK-RAT has a weatherproof container. You can store the company’s steel portable containers at your home. 1-800-PACK-RAT also has storage options (including seasonal storage) if you prefer to keep your belongings at a 1-800-PACK-RAT storage facility.


Our recommendation

1-800-PACK-RAT has the best combination of high quality and low prices. You can’t beat it. The catch: you get the low prices only after asking for discounts—and 1-800-PACK-RAT is available in only 30 states. If you can’t find a 1-800-PACK-RAT near you, it’s worth checking out one of our best moving container companies.

Other moving container picks

Is 1-800-PACK-RAT not quite what you’re looking for? Check out our reviews of some other moving and storage container companies:

Our report on a 1-800-PACK-RAT customer's move

Sources

1. 1-800-PACK-RAT, “Contents Protection Plans,” April 3, 2017. Accessed December 1, 2020.

Kurt Manwaring
Written by
Kurt Manwaring
Kurt Manwaring brings nearly a decade’s worth of research experience as a business consultant to the Move.org team. He specializes in taking complicated issues (like moving) and presenting them in a way that everyone can understand. His writing has been featured in hundreds of publications, including USA Today, Country Living, Good Housekeeping, Heavy, Slate, and Yahoo! Lifestyle. He would love to hear about your moving experiences and questions at kurt@move.org.