1-800-GOT-JUNK Review: This All-inclusive Removal Service Makes Junk Disappear

Overall rating

4.4 / 5

1-800-GOT-JUNK is a full-service junk removal company that hauls nearly anything you don’t want from your home and disposes of it properly. From broken hot tubs to old mattresses, if you don’t want it, 1-800-GOT-JUNK will take it—you don’t have to lift a finger.

Whether you’re looking to clear the clutter for a move or just get the junk out of your trunk (or house), 1-800-GOT-JUNK is an excellent time-and money-saving option. Review our take on the perks of this all-inclusive service to decide if 1-800-GOT-JUNK is the best pick for your full-service junk removal needs.

Pros

  • Up-front pricing
  • Full-service junk removal
  • Same-day service
  • Locations around the country
  • Responsible disposal & recycling
  • Free estimates

Cons

  • Higher prices than other junk removal options
  • No moving or demolition services
  • Tendency for day-of time slits to fill up fast
  • No service in some US states
  • No option for hauling chemicals, paint, or vehicles
  • In-person estimates only

What services does 1-800-GOT-JUNK offer?

When broken bikes, saggy sofas, and outdated TVs start stacking up at your home, the experts at 1-800-GOT-JUNK can clear the clutter. This complete junk removal service focuses solely on removing rubbish and can take nearly anything you don’t want and make it disappear.

We’ll delve into all the company’s offerings, but let’s start with the features that help it rise above the competition.

1-800-GOT-JUNK’s standout features

  • Same-day service
  • 24/7 customer service
  • Responsible junk disposal
  • Locations around the country

Nationwide locations and same-day service make 1-800-GOT-JUNK a quick and efficient solution for ditching debris and clearing clutter. Get an idea of everything 1-800-GOT-JUNK offers with a full list of its removal services.

1-800-GOT-JUNK servicesIncluded or extra cost
In-home estimatesIncluded
Junk removalIncluded
Loading and unloadingIncluded
Junk recyclingIncluded
Donation pickupIncluded
Debris and yard waste removalIncluded
Same-day serviceIncluded
After-hours pickupIncluded
Labor built into ratesIncluded
24/7 customer serviceIncluded
Insurance coverageIncluded
Large, bulky itemsExtra cost
Moving servicesNot offered
Demolition servicesNot offered
1-800-GOT-JUNK services
In-home estimates
Junk removal
Loading and unloading
Junk recycling
Donation pickup
Debris and yard waste removal
Same-day service
After-hours pickup
Labor built into rates
24/7 customer service
Insurance coverage
Large, bulky items
Moving services
Demolition services
Included or extra cost
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Extra cost
Not offered
Not offered

How much does 1-800-GOT-JUNK cost?

Before we explain the perks of 1-800-GOT-JUNK’s removal services, let’s cover the most important detail: money.

Beloved by customers for its transparent pricing, 1-800-GOT-JUNK charges based on how much space your discarded items take up in a truck. You can get a free, in-person quote by scheduling a two-hour window. During that time a team will come to your home with a truck to analyze your goods.

Like the price? 1-800-GOT-JUNK hauls everything away on the spot. If not, don’t worry. There’s no obligation to use its services when receiving a quote. The prices include labor, and there’s no added hourly cost if removal takes longer than expected.

Junk removal estimated pricing

Expect to pay a minimum of $99 for a load with a maximum price of approximately $700 for filling a whole truck. If your junk is particularly dangerous or cumbersome to lift, this total could be higher. You can shave $10 off the total by booking your quote or removal appointment online.

We were quoted a price based on a Salt Lake City, Utah, ZIP code, but note that removal costs vary widely and are based on location, type of junk, how much space it takes up in the truck, which floor your junk is on, and how tough it is to move.

Amount of junkEstimated cost
Minimum price (3 years in a truck)$99
Whole truck$558
Refrigerators and other awkward itemsExtra fee
Amount of junk
Minimum price (3 years in a truck)
Whole truck
Refrigerators and other awkward items
Estimated cost
$99
$558
Extra fee

For our minimum price, we listed a mattress, some old carpet, and a couch and found the $99 fee reasonable compared to the cost of moving it ourselves or renting a dumpster. Plus, you’ll rest easy knowing your goods are being properly disposed of by 1-800-GOT-JUNK’s experienced team.

How 1-800-GOT-JUNK helps with your move

Moving to a new home is a great excuse to assess what you own and get rid of anything you don’t want to bring along. Instead of paying to load things you probably don’t need in the truck or spending time disposing of it yourself, use 1-800-GOT-JUNK to have trash picked up fast. Just say the word, and its team will make your junk disappear.

Reasonable pricing, fast service, and a two-person team that does the hauling for you save the time and effort of moving junk around yourself. Plus, you’ll skip gas costs, disposal fees, and the achy back you’d get after lugging an ancient refrigerator or broken IKEA desk to the curb.

While 1-800-GOT-JUNK does not specifically offer moving or repainting services, its O2E family of brands does. Book a full-service move with You Move Me, get your house detailed by Shack Shine, and have the whole place repainted by Wow 1 Day Painting. If you have specific questions about any of these services, call the customer care representatives for the individual companies.

Fast junk removal with 1-800-JUNK’s same-day service

1-800-GOT-JUNK’s offers same-day appointments that we were able to schedule online easily. Time slots begin in the early morning and stretch into post-workday hours to fit with your packed schedule.

To book an estimation or junk removal online, simply enter your ZIP code, pick a time slot, and describe your junk. Provide your address and the uniformed truck team is sent your way—you don’t even have to enter a credit card.

The team will give you a fifteen- to thirty-minute heads-up of their arrival time within your scheduled two-hour window. Once at your home, the team does an up-front estimate on the spot. If you like the price, the team can haul the junk away right then and there—and even clean the area when they’re done.

The only downside to this service style is that you can’t get a precise over-the-phone estimate. 1-800-GOT-JUNK phone agents can give you a baseline price when you describe your junk’s scope and volume, but only in-person team members can verify and finalize the removal price.

Note that donating your bikes, recycling your refrigerator, and ditching old mattresses could take more time and money than using the service due to disposal fees and fuel costs. Plus, you’d need a vehicle large enough to haul it. Assess all fees to determine the best value for you, or let 1-800-GOT-JUNK do the dirty work and save your efforts for packing boxes and other moving preparations.

Customer service available all day, every day

While the company’s website doesn’t delve into specific services, live agents are always available and helpful in answering questions. From our research, we found we could call the toll-free number and be connected with a live agent in under a minute to schedule an estimate.

1-800-GOT-JUNK’s previous customers agree. Most write rave reviews—many praising the professional customer care and reliable, ethical service.

Junk properly disposed of, recycled, or donated

What we like best about 1-800-GOT-JUNK is not the transparent pricing or the fast, efficient service. It’s how the company disposes of junk it collects. Instead of tossing everything in a dumpster, 1-800-GOT-JUNK works to donate or recycle as many items as possible. Every 1-800-GOT-JUNK team member is fully licensed and insured to pick up and dispose of junk. The company currently diverts 61% of junk it collects from landfills and has a goal of boosting that to 75%.

Plus, hauling out bulky old televisions and broken hot tubs requires a ton of time and effort, something you probably don’t have when moving. 1-800-GOT-JUNK knows exactly how to safely recycle and dispose of goods, and you won’t pay an extra fee to take it there like you would doing it on your own. Plus, you can sleep better at night knowing your baby’s old crib or outdated bicycle went to new homes.

Every 1-800-GOT-JUNK franchise and team member is registered, permitted, and fully licensed and insured to pick up and dispose of junk, so you don’t need to worry about safety.

Back to your junk. Wondering if 1-800-GOT-JUNK will take it? Here’s a list of commonly picked up items:

  • Appliances and electronics
  • Mattresses
  • Carpeting and flooring
  • Furniture
  • Construction and renovation waste
  • Yard waste
  • Bicycles
  • Nursery items
  • Medical equipment
  • Tires
  • Concrete

Don’t see your unwanted item on the list? That’s okay. 1-800-GOT-JUNK can dispose of just about any nonhazardous items that two strong employees can lift and carry.

Specifically, 1-800-GOT-JUNK doesn’t take any of the following:

  • Paint
  • Chemicals
  • Oil
  • Asbestos
  • Storage drums
  • Junk vehicles

1-800-GOT-JUNK also goes beyond donating by sending repurposed items to people and charities in need. One Salt Lake City franchise recently collected used crutches, wheelchairs, and walkers to give to a community in Northern Mexico. Other franchises save books from landfills and host yard sales to benefit cancer patients. It’s all part of the company’s mission to do good and give back.

Locations across the country (and continent)

When it comes to hauling away your junk, there are plenty of mom-and-pop local shops to choose from, but 1-800-GOT-JUNK rises above the competition by offering junk removal in forty-four US states. Moving to Canada? Or Down Under? You’ll find 1-800-GOT-JUNK outposts up north and in Australia too.

Wide availability near major cities means there’s likely a truck already near your home, and you’ll be able to schedule an appointment immediately to haul your junk away. That sure beats waiting all week for a local hauler to show up.

How does 1-800-GOT-JUNK’s removal service work?

Two-person teams show up armed with a ten-foot by eight-foot by five-foot truck equipped with shovels, rakes, hand tools, and often trolleys and wheelbarrows. This equipment is sufficient for most jobs, but the company does not operate machinery or carry ladders.

1-800-GOT-JUNK prefers if customers are onsite for the pickup but can take a credit card over the phone if a person-to-person meeting is impossible. The company does not offer moving services with junk trucks but does handle all loading, cleaning, and disposal of unwanted items.

Our recommendation

1-800-GOT-JUNK is an efficient option for anyone looking to clear clutter without a lot of fuss. The company sticks to what it knows—junk removal—and is equipped to haul away nearly any goods you want to bid adieu to fast. Same-day junk removal, responsible disposal, up-front pricing, and superior customer service make 1-800-GOT-JUNK ideal for anyone looking to ditch dilapidated goods quickly and easily.

If 1-800-GOT-JUNK isn’t the right choice for you, use our best junk removal companies list to find the service that is. 1-800-GOT-JUNK ranks third on our list because it doesn’t offer moving assistance or specialty services like demolition, but if you’re looking for solely junk removal, this company is a winning choice. If you need donation and moving services too, you may be better off with a company like College Hunks Moving and Junk.

If you’re a prior 1-800-GOT-JUNK customer, share your experience in the comments below.

About Jenny Willden

Jenny Willden
Jenny’s been writing stories since she first picked up a pencil and is lucky to call it her profession. She’s lived in five U.S. states (and counting) and uses her mishaps to help you master your next move.