2023 Montway Auto Transport Review

If you’re looking for a car shipping company that has rave reviews from its customers, keep reading our 2023 review of Montway Auto Transport.

Customer favorite
Montway-Center-Color
3.9 out of 5 stars
3.9
  • pro
    Low prices
  • pro
    GPS tracking
  • con
    Annoying pop-ups
Montway average price
Industry average price
Learn more
$994$1,208
Asha Kennedy
Researcher & Writer
Read More
January 05, 2023
9 min read

Montway Auto Transport is undoubtedly one of our favorite best car shipping companies. The auto shipper not only has some of the lowest prices (and no up-front payments), but it’s also the innovator of an online price calculator that many other companies now use. And while Montway’s guaranteed pickup dates cost extra, rest assured that means you don’t have to worry about canceling or postponing your plans at the last minute.

pro
Pros
pro Low prices
pro Online chat
pro GPS tracking
pro Guaranteed pickup dates
pro Positive customer reviews
con
Cons
con No guaranteed prices
con Annoying pop-up ads

Table of contents

How Montway Auto Transport compares to the industry

Company infoMontway Auto ShippingIndustry averages
Company pricing (out of 5)$$$$$
Average customer review score4.7 / 54.6 / 5
Offers extra insurance coverage
Icon Yes  DarkYes
Icon Yes  DarkYes

See where Montway Auto lands on our list of best car shipping companies in 2023.


How much does Montway Auto Transport cost?

In 2023, the average cost to ship a car with Montway Auto Transport is approximately $994. Prices range from about $450 to transport a small car a few hundred miles on an open carrier to as much as $1,689 to ship a large truck across the country in an enclosed semi. And on top of their stellar pricing, Montway doesn’t require an up-front deposit to place a reservation—and you can even get a refund if you need to cancel a rush job (unless Montway already assigned a carrier, which happens within one to five days of your “first available shipping date”). Need an added bonus? The company also has discounts available upon request for military members and returning customers.

Montway average shipping prices

Transport typeCar (Toyota Corolla)SUV (Ford Explorer)Truck (Ford F-150)
Open transport
$918
$1009
$1057
Closed transport
$1194
$1295
$1373

Data as of 10/5/2022. Offers and availability may vary and are subject to change. Average cost calculated by comparing shipping costs for 3 vehicle sizes across 11 distances.

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How Montway Auto Transport’s pricing compares

This year, Montway Auto Transport’s pricing is about 10% lower than the industry average, which—good news—is a pretty significant increase from 5% in 2021. The auto shipper’s average price of $994 will actually save you about $114 compared to the competition, and it has even better savings for midsize cars.

For example, Montway’s average price of $900 to ship a Toyota Corolla is about $250 lower than what you’d expect to pay elsewhere. And even if your final price goes up (most final prices are about 25% higher than the original quote), you’ll still be receiving some of the most competitive pricing across the industry.

Description
Toyota Corolla shipping cost
Industry average cost$1,150
Montway cost$900
Potential savings$250

Data as of 10/5/2022. Offers and availability may vary and are subject to change. Average cost calculated by comparing shipping costs for 3 vehicle sizes across 11 distances.

Note: Montway’s prices compare well to other car shipping companies, but it doesn’t have guaranteed prices. Granted, almost no one has fully locked-in rates, but we’ve come across a few places that guarantee your price up to a few hundred dollars.

That means your final bill with Montway may end up being upwards of 25% more expensive than your initial quote. That’s how car shipping pricing works with most companies, but Montway isn’t most companies. We’re a little surprised it doesn’t have any kind of guarantee.

Cost factors to consider

Montway—along with most of its competition—advises that there are several factors that can impact the cost of shipping your car:

  • The closer you live to major cities like Chicago or Los Angeles, the less it costs. On the other hand, the farther drivers must go out of their way to reach you, the more you pay. Rural areas far from the freeway are the priciest.
  • Costs are higher in the summer and winter (the peak auto shipping season). But you’ll also pay more during seasonal weather if it slows down the drivers.
  • Delivery time frame. You can save hundreds of dollars if you place your reservation a couple of weeks before you move. But you might pay twice as much to ship your car on 24 hours’ notice.
  • Transport type. There are two types of transport available with Montway: open and enclosed. Open transport is the cheapest, but it leaves your car “open” (or exposed) to the weather. Meanwhile, Montway’s enclosed transport costs about 40% more because your car is protected inside a trailer.
  • Vehicle modifications. Expect to pay more if you’ve made modifications to your vehicle, like lifting or lowering it. The more the size, height, and weight differ from the factory standard, the more it costs to ship.
  • Vehicle weight and size. You pay based on how much your vehicle weighs and how much space it takes up on the carrier. Lightweight cars will always be more affordable than SUVs or heavy-duty trucks.
  • Personal items. Montway doesn’t recommend you leave personal items in your car and warns that it may cost extra if your belongings add weight to the vehicle shipment. Plus, leaving things in your car makes them liable to theft or damage.

Montway Auto Transport’s liability and transit coverage options

In order to protect your vehicle’s safety, Montway Auto Transport only uses carriers that have at least $100,000–$250,000 liability insurance coverage, protecting you against driver negligence whether you choose open transport or enclosed shipping. As an added bonus, Montway also provides an additional $250,000 of no-deductible coverage if your carrier’s policy doesn’t pay—which is almost unheard of in this industry.


Montway Auto Transport’s best features and services

Montway Auto Transport at a glance

DescriptionCompany information
MC #611862
USDOT #2239816
Broker or carrierBroker
Carries basic insurance
Icon Yes  DarkYes
Availability (# of states)50
Average customer service rating4.7 / 5
Years in business17

Services offered

Montway offers customers five auto transport services ranging from affordable open transport services to more costly expedited vehicle shipping in an enclosed carrier:

  1. Door-to-door. Montway picks up your vehicle from one home and delivers it to another (as opposed to terminal-to-terminal shipping, where you have to pick up your car at a car shipping depot).
  2. Open transport. You’ll save hundreds of dollars on your shipment by sending your vehicle on an open carrier. Since the truck doesn’t have walls or a roof, your car is likely to accumulate some dirt along the way—but almost all customers use open transport.
  3. Enclosed transport. It’ll run you about 40% more to transport your vehicle inside of a fully enclosed trailer, but you’ll avoid issues like damage and dirt . . . which is why we recommend enclosed transport primarily for high-end automobiles like classic cars and custom vehicles.
  4. Expedited transport. You can have your car picked up a little faster for an extra fee (it’ll vary based on your shipping details), and if you change your mind before Montway assigns a carrier to your shipment, you can get a refund.
  5. Hawaii shipping. Montway has car shipping services in all 50 states, including Hawaii, which is no easy feat. But the auto transport broker brings its nearly 15 years of port-to-port logistics experience to get your vehicle from the islands to Los Angeles, CA, within 8–12 days, on average.

What we like about Montway Auto Transport

Guaranteed pickup dates

Montway will guarantee pick up of your vehicle's on a specific date, for an extra fee. But that’s a bigger deal than it seems because it allows you a lot more control over your move timeline because most car shipping companies can’t guarantee their pickup dates.

So usually, if you have to get on a plane, say, Tuesday at 5:00 p.m. but the truck driver doesn’t make it on time, you’d either have to miss your flight or make other arrangements for your car. With Montway, however, you can make travel plans and keep them.

Exclamation
Guaranteed pickup: A real-life example

Move.org worked with a customer who chose Montway at the last minute because another shipping service didn’t arrive on time. She wasn’t excited about the price (all companies charge an arm and a leg for next-day shipping) but was able to rely on Montway’s guaranteed pickup dates.

GPS tracking

Montway is one of the only companies with legit GPS tracking. The company fields thousands of calls each day (we checked), and most of them are people asking where their cars are. It’s something customers really care about, and Montway goes out of its way to make GPS tracking available.

The auto transport company can’t guarantee the service across each shipment, because drivers must agree to be tracked—and they don’t like being followed any more than you or I. So ultimately, it’s the luck of the draw whether the carrier with the lowest price will also allow GPS tracking. Silver lining? Montway tries to stack the deck in your favor by working with 300 of the nation’s largest GPS-enabled carriers.

Online chat

Hands down—Montway has the most user-friendly online chat feature we’ve ever seen. You’re probably already familiar, but many companies ask for all of your info only to connect you with a bot that can’t tell you much of anything (so frustrating!). Montway is much different. In fact, in less than 60 seconds you’ll often reach a Montway rep (a real person, not a robot). And you don’t have to fork over any of your personal deets to talk to them either.

You have four options when you click on the chat feature:

  1. Get a quote.
  2. Check an existing order.
  3. Check an existing quote.
  4. Chat with an agent.

When you click the “Chat with an agent” button, it usually takes only a few seconds for a real-life agent to come on the line. But then you’ll instantly see the name, phone number, and picture of the customer service representative who will help you.

You should know, we’ve used Montway’s online chat feature lots of times, posing as customers. Why? Because Montway gives fast answers to just about anything. And agents can give you quotes in a matter of minutes. Plus, you can also dig deeper into specific details like the amount of expedited shipping fees or insurance coverage info.

Ultimately, we’re super impressed with this feature. There is a tiny flaw, though: Montway’s website has an annoying pop-up ad that gets in the way of your chat. But when that’s our biggest gripe, it’s safe to say the company deserves its spot in our Best Car Shipping Companies list.

Excellent customer reviews

Montway gets consistently high customer reviews. We’ve looked at a dozen review sites and determined that Montway has an average rating of 4.7 out of 5 stars…meaning the overwhelming majority of customers appear to walk away feeling satisfied.

Montway also goes out of its way to provide winning customer service by working hard to turn bad experiences into good ones. The car transport company responds to every negative review. And considering we found more than 45,000 overall Montway reviews, that’s saying something.

Montway is also one of the only companies on our list that promises 24-hour customer service. Whether you must deal with a last-minute crisis (or you simply enjoy being a night owl), you can reach Montway anytime, day or night. And chances are, you’ll enjoy the experience. But if you don’t? Expect them to reach out and try to make it right.


A long term review of Montway Auto Transport

A review of Montway Auto Transport over time shows that the transporter has an ability to influence the industry more than any one of their competitors. For example, when we call other companies and pose as customers to ask for prices, many of them will offer some variation of, “We’ll do it for Montway’s price,” which means they’re paying very close attention.

This shows up in the data too. An analysis of thousands of car shipping quotes over 3 years shows that Montway has continued to beat the industry average—by 10% in 2022.

We expect to continue seeing the company set the bar in other ways too. For example, we noticed a huge Montway service change in 2021: it’s now the only car shipping company we’ve seen that gives customers a GPS tracking option for the delivery. Montway continues to try to innovate in an industry that doesn’t see a whole lot of change, and for that reason we expect it to fight to maintain its spot in our best car shipping companies for years to come.


Our recommendation

It should be no surprise by now that you’ll consistently find Montway Auto Transport on our Best Car Shipping Companies list. And between their instant online calculator that’ll churn out low prices in minutes (which is so effective that other companies will immediately offer a price match) and Montway’s average 4.7-star rating across more than 45,000 reviews, it’s no wonder why it’s a customer favorite. Montway is even open 24 hours a day. From top to bottom, you’ll have a hard time finding a better auto transport company.

Like what you see in Move.org’s #1 car shipping company?


Frequently asked questions

What’s the cheapest way to ship a car?

The cheapest way to ship a car is usually via open transport. Montway’s average price of $918 to ship a midsize Toyota Corolla on an open car carrier is about $190 below the auto transport industry average.

How much is Montway’s enclosed auto transport?

Montway’s average enclosed auto transport cost is approximately $1,287. The car shipping service still ranks at the top of Move.org’s Best Enclosed Auto Transport Companies.

What is Montway’s motorcycle shipping cost?

Montway’s average motorcycle shipping cost is approximately $940. The auto broker uses only enclosed transport for motorcycle shipping to protect your bike against bad weather and road debris.

Where can I find guaranteed car shipping delivery?

You can’t find guaranteed car shipping delivery anywhere. There are too many variables in the shipping process (like weather, traffic, and construction) for a car shipper to promise a delivery time. However, Montway Auto Transport is one of the few auto transport brokers that guarantees your pickup date.

How many transport reviews does Montway have?

Montway has more than 45,000 transport reviews, according to Move.org. The auto transport service has an average customer satisfaction score of 4.7 out of 5 stars and responds to every negative review.


Methodology

Move.org calculates industry averages and identifies pricing trends by following a fourfold research approach:

  1. Compare quotes. We collected nearly 700 quotes from 10 different companies. The car shipping quotes included prices for a motorcycle, car, SUV, and truck across 11 distances on both open and enclosed transport.
  2. Mystery shopping. We contacted auto transport companies posing as customers to gather pricing data and learn how the brokers formulate their prices.
  3. Site visits. We invited several industry leaders to visit our headquarters in Salt Lake City, UT, and explain what goes into their pricing. We then compared their answers to information we independently obtained to verify accuracy.
  4. Annual calendar. We repeat this process every year and save our data so that we can compare trends over time.

Asha Kennedy
Written by
Asha Kennedy
Asha Kennedy is a researcher and content writer who brings almost 5 years of experience working directly with multiple carriers as a Move Coordinator, including Mayflower, United, and Allied International. During her career, she has successfully partnered with diverse clientele to coordinate Military, International, Interstate and Corporate relocations—and uses this experience to create meaningful and educational content for future movers! Asha graduated from Hampton University with honors in English. Asha enjoys being in nature, reading books, and learning new things.