Montway Auto Transport is one of our best car shipping companies, but it didn’t leave a good impression on Elizabeth (Betsy), a recent customer. She shipped two vehicles with Montway in April 2021 when her first choice didn’t work out—and it wasn’t smooth sailing. She was frustrated by poor customer service and felt unsafe when her driver showed up not wearing a mask. Her price was also sky-high because she had no choice but to make a last-minute reservation.
Betsy chose Montway Auto Transport because it could guarantee her pickup dates. The company was able to guarantee the dates within her time crunch, but she still had a laundry list of frustrations. Betsy’s experience was so bad that she vowed never to use the company again.