2021 Penske Truck Rental Review

Bottom line: Penske offers affordable rental trucks for DIY moves. Its generous discounts and commitment to reduce its carbon footprint help it stand out from the crowd.

Overall rating

4.7 / 5

Penske is a budget-friendly truck rental option that makes long-distance (a.k.a. one-way) moves easier and more affordable.

Penske has an easy-to-navigate website, provides clear information about its services, and runs an environmentally-friendly fleet. Plus, it offers transparent pricing, which means you won’t get hit with any last-minute fees on your final bill.

Read on to see why Penske is a smart option for your next DIY move.


  • Lots of discounts
  • Green initiatives
  • Guaranteed reservations
  • Transparent pricing


  • Trucks only—doesn't rent moving trailers

See where Penske ranks on our best rental truck companies list.




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What services does Penske offer?

Penske is best for DIY moves: It’ll hand you the keys to your rental truck and leave loading, driving, and unloading up to you. Renting through Penske is budget-friendly—as long as you’re willing to roll up your sleeves.

Penske makes picking up and dropping off your rental truck convenient: The company has over 2,500 locations in 49 states, as well as Washington, D.C. You can also pick up or drop off at Home Depot.

Services Penske offers

  • Long-distance, one-way rentals
  • Local, round-trip rentals
  • Multiple truck sizes
  • Moving and packing supplies (furniture pads and hand truck rentals)
  • Multiple insurance coverage options
  • Roadside assistance included in every move
  • Moving services (help-for-hire services available)
  • Online reservations
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Did you know?

Did you know?

Penske includes 24/7 roadside assistance in every move, meaning you’ll have ‘round-the-clock help if your truck has issues ranging from a flat tire to a fluid leak.

Penske truck sizes and features

Penske offers five truck sizes. The thing that puts Penske ahead of its competition is the quality of its trucks.

Here are the features that set Penske rental trucks apart:

  • Diesel engines on 22- and 26-foot trucks: Save fuel on long-distance moves and make pulling heavier loads easier.
  • Nonslip wooden floors: Prevent cargo from sliding.
  • Translucent roofs and interior lights: Make moving in the dark easier.

Penske rental truck specifications

High-roof cargo van12-foot16-foot22-foot26-foot
Measurements11 ft. 11 in. x 4 ft. 6 in. x 6 ft. 9 in.12 ft. x 6 ft. 6 in. x 6 ft. 1 in.16 ft. x 7 ft. 7 in. x 6 ft. 6 in. 21 ft. 11 in. x 8 ft. 1 in. x 8 ft. 1 in.25 ft. 11 in. x 8 ft. 1 in. x 8 ft. 1 in.
Capacity404 cu. ft.450 cu. ft.800 cu. ft.1,200 cu. ft.1,700 cu. ft.
Weight limit3,500 lbs.3,100 lbs.4,300 lbs. 10,000 lbs. 10,000 lbs.
Fuel typeGasolineGasolineGasolineDieselDiesel
Best forLarge appliances and furniture, studio apartment1–2 rooms, studio apartment 2–3 rooms, studio or one-bedroom apartment3–5 rooms, medium to large house5–7 rooms, large house
Weight limit
Fuel type
Best for
High-roof cargo van 12-foot 16-foot 22-foot 26-foot
11 ft. 11 in. x 4 ft. 6 in. x 6 ft. 9 in. 12 ft. x 6 ft. 6 in. x 6 ft. 1 in. 16 ft. x 7 ft. 7 in. x 6 ft. 6 in. 21 ft. 11 in. x 8 ft. 1 in. x 8 ft. 1 in. 25 ft. 11 in. x 8 ft. 1 in. x 8 ft. 1 in.
404 cu. ft. 450 cu. ft. 800 cu. ft. 1,200 cu. ft. 1,700 cu. ft.
3,500 lbs. 3,100 lbs. 4,300 lbs. 10,000 lbs. 10,000 lbs.
Gasoline Gasoline Gasoline Diesel Diesel
Large appliances and furniture, studio apartment 1–2 rooms, studio apartment 2–3 rooms, studio or one-bedroom apartment 3–5 rooms, medium to large house 5–7 rooms, large house
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How Penske is handling COVID-19

How Penske is handling COVID-19

Penske is still taking bookings for rental trucks, but pickup and drop-off locations are subject to change due to closures. Call ahead. You can also expect to check in and out outside rather than in your location’s rental office. Penske is not accepting cash payments.

Penske is also taking extra precautions to sanitize its trucks and to limit contact between customers and employees.

How much does Penske cost?

Penske costs anywhere from $35 to $2,800 (compared to $550 to $12,000 for a full-service move), which makes it an affordable choice for long-distance moves.

We found that Penske has the most transparent pricing for one-way moves compared to other truck rental companies. Plus, with Penske’s environmentally-friendly diesel trucks, you’ll get more miles from each gas station fill up—saving you money.

The company also includes mileage in its one-way quotes upfront and won’t tack on hidden fees after the fact. Based on our research, Penske doesn’t seem interested in shortchanging you or advertising too-good-to-be true prices.

To give you an idea of how much a one-way move would cost, we shopped for prices for a move from Denver, Colorado in a 16-foot rental truck with limited damage waiver coverage and no add-ons. Here’s what we found.

Penske rental truck rates for one-way moves

Cost factorsMoving to Seattle, WAMoving to Cleveland, OHMoving to Miami, FL
Move distance1,316 mi.1,334 mi.2,065 mi.
Truck size16-ft. truck16-ft. truck16-ft. truck
Rental truck base price*$995$989$1,802
Environmental fee$9 $9 $9
Highest coverage cost (LDW)$161$128$207
Total cost of move**$1,165$1,136$2,018
Cost factors
Move distance
Truck size
Rental truck base price*
Environmental fee
Highest coverage cost (LDW)
Total cost of move**
Moving to Seattle, WA Moving to Cleveland, OH Moving to Miami, FL
1,316 mi. 1,334 mi. 2,065 mi.
16-ft. truck 16-ft. truck 16-ft. truck
$995 $989 $1,802
$9 $9 $9
$161 $128 $207
$1,165 $1,136 $2,018

*Includes unlimited mileage
**Does not include deposit and taxes

Penske’s rental truck rates aren’t significantly cheaper than the rates of competing companies, but Penske offers unlimited mileage on one-way moves, sparing you from paying per mile. Plus, there are no hidden mileage fees.

Be aware, though: Penske does charge an environmental fee ($9) to handle the proper disposal of materials that may be harmful to the environmental (e.g., coolant and brake fluid).

While Penske’s prices may seem high upfront, the company factors in all rental costs in your quote. That means the number your quotes won’t increase significantly after your move—unlike low-balled quotes that could end up being hundreds more than you anticipated.

Plus, did we mention that Penske’s quote process is a total breeze?

You don’t have to provide your email to see rates or pay anything upfront, which we love. If you make your reservation online, you will have to provide your credit card information—but payment isn’t due until you pick up your truck.

Grab your Penske truck
Know what size moving truck you need? You can reserve your Penske truck for the day of your move online.

Rent a Truck

Penske pricing for local moves

Heads up if you’re just moving across town: Penske charges by the mile for local moves ($0.69–$0.79 per mile) on top of the $20–$160 truck rental fee.

Protection plans for local truck rentals are comparatively less expensive, but your quote may not match the actual price you’ll pay since Penske doesn’t factor in total mileage upfront (again, that’s for local moves).

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If you reserve your truck online, Penske will hold your reservation using your credit card information. If you pay in person, you’ll need to put down a $100 cash deposit.

Penske rental truck coverage options

No matter how experienced a driver you are or how many moving trucks you’ve maneuvered, nobody is immune from icy roads and bad drivers. Before you pull away in a truck that’s larger, heavier, and fuller than a standard car, it’s worth looking into insurance options.

You may want to choose your coverage based on how comfortable you are driving a rental truck, how big a move you have ahead, and where you are located. For instance, if you’re moving cross-country, we recommend LDW, but if you’re moving locally in Florida during peak hurricane season, it makes sense to at least get CAI.

Here’s what coverage options* Penske offers:

Limited damage waiver (LDW)

This coverage option is the most expensive, but it protects you from damage due to accidents, including dents and scratches. It doesn’t insure against mistakes you make behind the wheel, so be sure to drive carefully.

Supplemental liability insurance (SLI)

If an accident occurs during your rental period and someone tries to sue you for damage to their person or property, this coverage protects you and any authorized drivers (up to $1,000,000).

Cargo insurance (CAI)

CAI covers damage to anything in your truck as a result of an accident or a natural disaster (up to $15,000). This option does not include any damage that happens during loading and unloading.

Personal accident insurance (PAI)

PAI provides medical coverage for you and your passengers if someone is injured or killed as a result of an accident that involves your Penske truck.

Towing insurance (TWI)

TWI covers any vehicle you’re towing behind your Penske truck in the event of a collision. It also covers the vehicle while it’s being loaded and unloaded.

*Individuals should review their rental contract—including addendums—for a complete description of the policy’s terms, conditions, and exclusions.

Penske offers lots of discounts

With discounts for college students, AAA members, online booking, and more, Penske makes it easy to trim the cost of your move no matter where and when you’re moving.

Penske truck rental discounts

Discount rate
AAA membersUp to 12% off local truck rentals
US military (active duty and veterans)10% off all truck rentals
College students10% off all truck rentals
Unlimited mileageFree on all one-way moves
Seasonal discounts10% off (varies by season)
AAA members
US military (active duty and veterans)
College students
Unlimited mileage
Seasonal discounts
Discount rate
Up to 12% off local truck rentals
10% off all truck rentals
10% off all truck rentals
Free on all one-way moves
10% off (varies by season)
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Discounts from other companies

Discounts from other companies

When you move with Penske, you’re eligible for up to 50% off all car, boat, and motorcycle transport services through uShip. Plus, you can save up to 15% on self-storage at CubeSmart—perfect for stashing all that ski gear you only pull out when it snows.

Reasons why we love Penske

Penske is environmentally friendly

Penske earns points in our book for taking strides to be more environmentally responsible. The company uses recycled materials in its trucks, moving blankets, and boxes, and its fuel-efficient 22- and 26-foot diesel trucks will take you farther per gallon. This means you don’t have to fuel up as often as you would with a gasoline engine (which is good for both the environment and your wallet).

Here are some of Penske’s go-green efforts we love:

  • Limits maximum speeds on trucks to save fuel
  • Owns low-emission trucks
  • Installs truck bodies made of 100% recyclable materials

Penske guarantees reservations

Penske guarantees both your truck size and pickup location when you reserve at least forty-eight hours in advance—a service other companies don’t offer.

Most rental truck companies rely on their customers to return their rental trucks on their assigned drop-off day. But hiccups happen during moving, and because customers can pay to extend their bookings, you’re out of luck if the person ahead of you falls behind schedule.

Penske, on the other hand, has drivers (called “hikers”) who will pick up the truck you reserved from one of Penske’s main district offices in your area and take it to the location you selected—meaning your truck will be ready for you where and when you expect it to be.

Penske also allows you to cancel your reservation anytime without penalty—and you can add extra days to your reservation for $100 per day.

Our final thoughts

When you rent a truck with Penske, you know exactly what you’re signing up for—both in how much you’ll spend and in the quality of service you’ll receive.

To recap, here are the reasons we like Penske:

  • It has more transparent upfront pricing compared to its competitors. (Sayonara, hidden fees!)
  • It offers lots of discounts, which make affordable moves more feasible.
  • It provides clear information about its trucks and has a helpful, thorough website.
  • It guarantees reservations on one-way rentals if the reservation is made forty-eight hours before pickup.

Penske isn’t the cheapest option for local moves, but we love that it includes free unlimited mileage on long-distance moves. As far as DIY moves go, Penske is one of the most budget-friendly rental truck options for one-way trips—and one we highly recommend.

Ready to get your move started?
You can reserve your Penske truck online—remember, your quote includes unlimited mileage for any road trips or detours along the way!

Get a Penske Quote

Have you moved with Penske? Tell us about your experience in the comments section below!

About Julia Campbell

Julia Campbell
Julia Campbell is a full-time writer who knows the tricks of the trade when it comes to planning a hassle-free move. Having moved seven times in the past five years, she draws from her own experience and industry expertise to help you avoid her biggest mistakes (like that time she thought she could get away with packing her dishes without wrapping them first).
  • Nomad1978

    First and only time I will rent from Penske. Rented a 16′ one way to move from San Diego to Austin, paid by debit. The whole process went smooth, better price than their competitors, got a brand new 2019 truck that had less than 100 miles on it, no issues the whole trip, easy pick up and quick return. I was quite satisfied with the experience and even told my wife that I’d consider paying a bit more for Penske if we need to rent a moving truck again.

    About a month rolls by and I’m looking through my bank statement and see a $40.20 charge from Penske pending… no notification whatsoever, if I had not scanned my bank account I would have not known Penske tacked on an additional charge. After navigating their automated customer service number and explaining the charge, I’m told it’s a toll charge they received from the time during my rental. I’m 100% confident I did not pass through any tolls, I intentionally looked up the route I was to take before I made the trip, no tolls. My wife followed behind me on the same route during the move, no tolls were charged to our personal vehicle. In California I traveled a small section of the I15, CA94 and mostly eastbound on the I8… no tolls. Arizona and New Mexico have no tolls within either state. Texas I traveled east on the I10 across most of the state, then the 290 east to I35 north until the 290 east picks up again, I get off on the last exit before the 290 toll begins after the intersection with the 183. My new apartment is off this exit and explicitly remember thinking about how it was nice to be avoiding the tollway right at my journey’s end. I ran the Penske truck’s plate through the Texas site that tracks all pass through tolls, no records of a toll with that plate. I run our personal vehicles plates through the same Texas site, no records of toll charges.

    I explain this to the rep, who informs me that I need to speak with the ‘citations department’, gives me a number. That number goes to another company and an automated messages asks for a parties extension and NOTHING follows, just silence… tried pushing 0 for operator and other numbers and NOTHING. I call back to the customer service number, they transfer me to the same number with the same dead end message. I call back to the customer service a third time, getting upset at this point. The rep is empathetic and transfers me to the ‘Austin Division’ as this is where I turned in my rental. I get a guy who seems genuinely baffled that my call was transferred to him, he asks me for the invoice number of the charge and I explain that I received none it was just pulled automatically from my bank account. I explain further that I don’t believe I passed through any tolls and went into detail with what I described above and asked to be sent verification of the charge from whichever state it was supposedly from. He claims he can’t see that or access that, though he can see the additional charge on my account. He doesn’t know who would be able to do that for me. I’m feeling pretty taken advantage of by this point, as I did a little internet research before my calls and found I’m not the only person that this has happened. The Austin division rep admits there may have been a mistake, another renter may have passed a toll and it was mistaken for my rental period, though he is unsure about this. After a little further back and forth, I can sense he is tired of my now angry banter and reluctantly agrees to refund the $40.20 back to my card on file. He takes my email and says he will send a receipt. This was about 6 hours ago and I still have not received any email. I’m currently giving him the benefit of the doubt as a charge back to a debit card can take several business days. We will see.

    This whole experience of dealing with Penske customer service reps that can provide no customer service, can’t access toll billing files to verify for the doubting customer and generally just given the runaround on a unverifiable automatic charge just ruined all good will I had for the company. I have rented from ‘the other’ big name moving company on several occasions for local use and once for a move from college in Iowa City, IA to Chicago, Il and had 0 issues on the many times I’ve used them. I’ll be going back even if Penske has the better deal, this B.S. charge and how I had to fight to get it removed is just shady and apparently I’m not the first.

    Penske You had a new customer and you killed a new customer.

  • Tom

    This report is friggin nonsense. Penske sucks! As a retired Marine, I have done 7 cross-country moves, and 14 state-to-state moves without issue, but I had never used Penske. This time, I decided to use Penske for a 1,400 mile move and rented a 26 foot truck. The truck was a piece of crap, I had to stop on day 1 to have maintenance done, yet 2 hours into day 2, all the same engine lights came back on. Called their 24/7 number, only to be spoken to like i had an IQ below 50. If they guy was in front of me, I would have kicked his ass.
    I highly recommend using Ryder, U-Haul, or my cousin with a pickup truck before using Penske. Crappy truck, crappy service, crappy expereince, and the truck leaked.

    • Nick Decker

      I agree 100%. Had exact same issue with a fully loaded 26′ truck for delivery from Mass to NH on a snowy day. 12/2/19. Our employee stopped twice because the check engine lights came on. Service people came 1.5 hours after first time check engine lights came on. They spent 40 min doing a search for issue and checked everything they could then sent him on his way. 15 miles later the check engine lights came on again. Told him we’d have to switch trucks. Meaning we’d have to unload the fully loaded truck (with no help from them) onto another truck that was 50 miles away from our shop that loaded it. We had to send three people to replacement truck and had to transfer all the items from one truck to another. Another 2 hour delay. Normal 3.5 to 4 hrs ride turned into 14hrs. and 8 additonal labor hours. Their truck wasn’t newer.

  • bobg

    I don’t recommend Penske – there truck sideswiped my PARKED car, I have the license plate, truck number of the hit and run driver, and police report, and two and a half weeks later, they will not authorize the work to repair my car. True test of a company is how they treat people who are NOT their customers. Delay tactics and BS story about other damages (telephone lines also brought down) needing investigation.

    I agree with Tom – PENSKE SUCKS.

  • Valerie Sydor

    My recent experience w Penske was perfect!
    When looking for a way to move from Chicago to LA, I had many options to consider. First was who will move me? Myself or a moving company?
    I figured that out rather quickly because Pods and Relocube quoted $3k for my move of a one bedroom apartment. I felt this was expensive and they couldn’t even drop the pod/cube on my street anyways due to city regulations, so i would have had to get a truck and bring my stuff to the terminal. I didn’t want that kind of hassle and waste of time and additional money.
    My dad recommended Penske as he had used them before several times and was happy with their service.
    I didn’t opt for Uhaul based on reviews of truck conditions/reliability issues and price.
    I made my reservation online with Penske and got a discount because I opted to move in the off season, Dec 9, 2019. I reserved a 16ft truck w a car carrier, plus moving blankets and handtruck. I paid $1550.00.
    $1150 for one way truck w taxes to CA and $400 for car carrier. There was a promo running when i booked so prices may vary. Easy process, I think I had to put a cc on file to reserve but that’s normal for renting vehicles.
    I did have to call Penske a couple times after i booked when my departure date changed. they were very helpful and changed whatever i needed, with no change to my rate either.
    I picked up from a Home Depot near my home. Very easy process, took all of 15 minutes. They charge the whole cost on your cc when you take your truck. No hidden fees. They let us leave the car carrier there so we could load up and come back for it. Worked out perfectly. They also have a 24 Roadside Assistance for you incase of any issues. I actually had to call bec one of the tie down straps was stuck and we couldnt load my car. the roadside assistance set up some one to come out and replace it, but 15 minutes later, we got it unstuck and canceled the call. But its nice to know that service is with you on your move. The truck had Onstar as well, but not sure if that was activated or not since I just used my cellphone to call.
    Easy to load truck with pull out ramp. 2 captains chairs in the front made for an easy drive. They dont recline, but it wasn’t an issue since we stayed in hotels during our trip. We drove from Chicago to LA, using the south route thru OK, TX NM, AZ and CA. Truck got about 260 to 300 miles per fill up, $66 or so until you hit AZ and CA whose gas prices are higher. I think we had 9 fillups, but we drove in a national park too, on the way to sightsee, so maybe 10 fillups. But driving in cooler weather helps gas economy and traffic activity. Fyi You can only do 75mph max as it had a governor on it.But with a car in back, that’s fast enough really.
    Not a single issue with truck or trailer. Dropped back off at a Home Depot here in LA.
    So if you are looking to rent for a one way cross country, Penske is the way. I highly recommend for peace of mind and safety as their trucks area 2 years old or newer.Ours had 100k miles on it, but ran like a champ. I will always use them in the future.

  • Chris Van Howten

    Stuck with a flat tire in who-knows-where Missouri. Tire flat on the car carrier. The same car carrier that had another bad tire and was fixed an hour into our cross country trip. I called roadside (via the most ridiculous automated system). 40 min later, I get my first call from roadside who took my info and placed me on hold for 32 min (have screen pics). Only to tell me that she hasn’t reached the local company yet and that they would call. One hour later, no call. Roadside calls back asking if the company had called. This began at 8:30p. It is now 11:20p and I am still unaware of anyone is coming. I have put my number back into the queue via the idiotic automated system. That was 42 minutes ago. Still waiting,
    I pay more for this?

  • Jerry Casaday

    Let’s see, I could go with the review from the lady who wrote in detail about how her rental trip went, or, I could listen to the illiterate guy who can’t spell, doesn’t seem to know that having good insurance is an absolute necessity, and leaves out the part where he takes out a power/phone pole. Hmmmm, tough choice.