Penske is one of the best truck rental companies in the business, and we’ve found that it’s the most affordable option for customers moving long-distance (500 miles or more). To get a better idea of how much the company charges its customers and how it treats them, we helped a Penske customer named Caroline pay for her DIY move in a Penske truck.
Penske lived up to expectations in every way. The customer service agents were efficient and professional, the truck worked (almost) perfectly, and Caroline got a great price. There was a small booking error on Penske’s part and the truck caught two flat tires on the trip, but Penske took care of these problems promptly and professionally. It even knocked a bit off Caroline’s price because of the booking issue.
After her move, Caroline said she would absolutely use Penske again and recommend the company to others.