2019 HireAHelper Review

Bottom line: HireAHelper is an online marketplace that lets you book vetted, professional movers to pack, load, and haul your goods to your new home—so you can save your back (and your friendships).

Instead of enticing your friends with free pizza to pack your boxes and move your belongings, use HireAHelper to find professionals to do the heavy lifting.

HireAHelper’s online marketplace allows you to compare and book vetted, independent local moving services in 48 states (sorry Alaska and Hawaii). You’ll find honest, authentic reviews from verified customers to ensure you pick a winner, and HireAHelper offers refunds if the service isn’t up to par.

Sound scammy? It’s not. HireAHelper is a real company based in Oceanside, CA, that makes its money by taking a cut from whatever company you book.

If you’re trying to strike a balance between the work of a DIY move and the price of full-service one, HireAHelper’s moving marketplace is the perfect fit.

What services does HireAHelper offer?

HireAHelper offers vetted local moving services (with no hidden fees) for everything from packing boxes to unloading your moving container. Much like a flight or hotel booking site, HireAHelper takes a cut from what you pay your mover.

The marketplace’s verified customer reviews help you pick an excellent provider, and you pay nothing until the job is done.

HireAHelper’s standout features

1. It has upfront pricing and no surprise fees.
2. It matches you with fully vetted moving professionals.
3. It offers excellent customer support.

HireAHelper’s moving services

• Packing and unpacking
• Loading and unloading
• Furniture rearrangement
• Furniture disassembly and reassembly
• Heavy and bulky item moves
• Junk removal
• Moving supplies
• Licensed professional movers
• Customer support seven days a week
• Service and satisfaction guarantees
• Damage protection
• Real customer reviews

How much does HireAHelper cost?

Looking to save on the cost of moving? Or just need help hauling heavy items? Instead of going with an expensive full-service move, use HireAHelper to find and book extra sets of hands from verified local moving companies.

(Bonus points for taking the pressure of your relocation off your family and friends.)

HireAHelper moving costs

Prices are set by HireAHelper’s local movers. The price you see on the marketplace is what you’ll pay—all listed prices are final, include all services and fees, and are paid once the job is done.

That said, don’t just pick your provider based on the cheapest price. When you use the marketplace, you can sort movers based on their quality, price, or total number of reviews. See what equipment and services each local mover offers, and read verified customer reviews to be sure you pick a company that will do the job right.

While nailing down exact pricing for HireAHelper is tough due to the marketplace’s variability, we’ve estimated the cost of moving services within Salt Lake City, UT, to help guide your booking.

Hourly rates are based on services offered in Salt Lake City, UT.

Yes, the price for loading, unloading, or both together is the same because we were quoted by the hour. Of course, if you have a lot of stuff or need help loading and unloading, you’ll want to factor in additional time (which will increase the cost).

Cancellation fees

One thing we love about HireAHelper? Cancellation is fee-free 24 hours or more before your move. If you cancel within 24 hours of your move, you’re charged for an hour of labor, and if you cancel within an hour of pickup time, you will be charged the full amount of your booking.

Moving coverage

If things do go wrong, HireAHelper has your back. Every move includes the company’s standard repair coverage, a money-back guarantee up to $1,000, and full reimbursement if you’re unsatisfied with the service.

Here’s the breakdown of HireAHelper’s coverage options:

• Standard repair coverage: This free coverage protects your belongings up to $0.60 per pound while they’re in transit and during loading and unloading (if you’re using HireAHelper for this service). It is not available for same-day bookings.
• Service guarantee: If the job doesn’t go right, HireAHelper will reimburse what you paid up to $1,000.¹ Depending on your move, this may amount to a full refund.
• Optional full-value coverage: You can pay to add full coverage from MovingInsurance.com. This is available for any HireAHelper partner with an average review of 4.5 stars or better from their past customers.

HireAHelper’s movers are fully vetted

Sure, you could hire Joe Schmo’s Movers off Craigslist to come pack and move your belongings. But what’s your recourse if your favorite watch disappears? Or if they drop your grand piano down a flight of stairs? You’d basically be out hundreds or thousands of dollars to replace those items unless your home insurance covers such claims.

HireAHelper holds the movers in its marketplace accountable and requires them to operate within the law. HireAHelper shares each vendor’s credentials so you’ll know what to expect. These are the details you’ll find in mover listings:

• Insured business status
• Licensed business status
• Crew uniform status
• Background check information
• Insurance and workers’ compensation coverage
• Included moving tools
• Availability to stay beyond the contracted time

Using HireAHelper as a middleman protects your assets, whether you’re looking to pack up a rental truck or unload a moving container. The company also offers complimentary basic insurance coverage and up to $1,000 in reimbursement for moves gone wrong.

Plus, you’ll pay for HireAHelper services via credit card after your move is complete—so you’ll never have to worry about paying for a no-show.

HireAHelper’s customer support is top-notch

When you book through an online marketplace like HireAHelper, you might worry about what happens when things go wrong. Don’t. HireAHelper has a brick-and-mortar office where you can reach real humans who can answer any and all of your burning questions.

If you have a problem with the service provided by your selected mover, HireAHelper will have you try to solve it with that company first. If that doesn’t work, it steps in to resolve issues, and it may even grant full refunds if items are damaged or if pickup or delivery goes awry.

You can reach HireAHelper’s customer service via phone, email, or social media seven days a week during their office hours:

• Monday–Saturday: 6:00 a.m.–5:00 p.m.
• Sunday: 6:00 a.m.–4:00 p.m.

The only downside is that these hours don’t extend into the night (sorry night owls), so you’ll need to pay attention to your timing when you’re calling to complain.

Our takeaway: if the service alone doesn’t impress you, HireAHelper’s customer protections and coverage options alone make it worth using over its competitors.

Our recommendation

If you hate begging your friends to help you move or simply want to skip packing and hauling boxes yourself, use HireAHelper’s online, nationwide marketplace to hire professional local moving and packing services.

The pay-by-the-hour rates, online booking and payment system, and excellent customer support make it an easy and affordable middle ground for local or long-distance container or truck moves.

Since the companies listed in HireAHelper’s marketplace are independent, just be sure to study customer reviews and services before booking.

Have you used HireAHelper for moving assistance? Tell us about your experience in the comments below.

Sources

1. HireAHelper, “Service Guarantee”