Car shipping companies can be divided into two categories: carriers and brokers.
- Carriers are also called haulers or drivers. They're the ones who actually pick up and deliver your vehicle.
- Brokers are companies who specialize in matching carriers with customers. They don't employ carriers directly but maintain a network of dependable drivers they like to work with.
The car shipping companies on our list are brokers. Instead of vetting individual drivers and small transport companies ourselves, we found the best companies that already have a network of high-quality drivers.
Here's how the process typically works.
1. Talk to a representative. When you work with a car shipping broker, a representative will ask for basic details like the make and model of the car and the pick-up and drop-off locations. They'll also note whether you have specific requests, like an enclosed transport trailer or top-load preference. You may be able to fill out an online form instead, but it's best to talk to someone if you have a unique or modified vehicle or any special requests.
2. Wait for bids. Your transport details are posted to the company's private job board. Interested carriers will bid on your job. Each carrier bids a slightly lower price than the previous carrier in an effort to win the job. In most cases, the lowest bid wins. Sometimes you get to hand-select the carrier from the list of bidders.
3. Select carrier and pay deposit. Once your carrier has been selected, you'll typically pay some or all of the cost with a debit or credit card. If you make a partial payment, the remainder of the cost is paid in cash to the carrier upon delivery. Some brokers offer a discount for these cash transactions.
4. Schedule pick up. Once you've paid, your pick-up window will be confirmed. Usually you'll hear directly from the carrier when they're en route to your pick-up location. You may be notified only a few hours in advance. You need to be present during pick-up in order to sign the bill of lading, a document that itemizes any pre-existing damage on the vehicle.
5. Prepare for delivery. You'll hear from the carrier again when they're headed to your delivery location. Some brokers facilitate frequent location updates so you know where your vehicle is throughout the shipping process. Others are relatively quiet.
6. Sign off and pay remainder. When your car is unloaded from the trailer, you'll need to inspect it for damage and update the bill of lading. You'll pay the delivery driver the cash payment at this point, if applicable, and receive the keys.
Continue reading: How do I get a car shipping quote?