Tens of millions of American move each year, but only a small fraction end up filing complaints against their movers.1
It’s rare, but things can go wrong. Maybe your belongings wind up damaged or missing. Or perhaps the mover sticks you with a higher bill than you agreed on.
Not fun. You go from being excited to start an adventure in a new home to angrily typing “file complaint moving company” into your search bar.
But you don’t have to take it on the chin or go straight to small claims court. In many cases, the issue can be resolved by filing a complaint against your moving company. Most customers file complaints with one of two organizations:
We’ll walk you through a simple four-step process to file a claim against a moving company—and explain when you might be better off just leaving an online review. We’ll also share some tips for avoiding moving scams.