Do Internet Companies Charge a Fee to Relocate My Service?

At a glance

When you’re settling into your new home, unexpected moving expenses are the last thing you’d want—especially on something as important as internet.

But depending on your provider, your internet relocation fees could include a transfer fee, an activation fee, an installation fee, or even an increase in your monthly equipment fee.

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COMMON INTERNET RELOCATION FEES

COMMON INTERNET RELOCATION FEES

  • Transfer fee
  • Activation fee
  • Installation fee
  • Equipment fee

Make sure you clarify all your moving costs with your internet provider to avoid hidden fees.

You’ll also want to check if your internet company offers the same services at your new address. You might be able to snag a faster plan for the same price, or—in a less fun turn of events—your available download speeds could slow dramatically.

Changing areas or internet plans (even with the same provider) may mean your equipment needs swapping out. Your new equipment may have higher monthly fees than your current equipment—or lower fees, if you’re lucky.

Will my internet provider charge me to move my service?

Your internet provider may charge you multiple relocation expenses—or none at all. Internet companies don’t share a standard lump sum cost when it comes to moving fees. But if you stay with the same internet provider when you move, you can at least avoid early termination fees on your internet contract.

Internet moving costs

  • AT&T—activation fee up to $19.95 (waived on specific plans)1
  • CenturyLink—no apparent charge2
  • Cox—professional installation fee up to $753
  • Mediacom—transfer fee up to $49 and professional installation fee up to $99.994
  • Spectrum—transfer fee up to $9.995
  • Verizon Fios—professional installation fee up to $996
  • Xfinity—professional installation fee up to $89.997

How do I avoid installation fees when I move?

You can avoid some installation fees when you move by opting to self-install your internet service. While professional installation is the most common moving fee, most internet providers won’t charge you anything when you self-install. Installing internet is easier than it sounds—learn the basics in “How to Set Up Your Internet at Your New Home .”

Is my internet service available at my new address?

You can check if your current internet provider is available at your new address by entering your zip code in the tool below. If your current provider isn’t among them, HighSpeedInternet.com can help you choose a new one.

Heads up: Your internet speeds may change at your new home

Many internet service providers offer different plans for different locations. This could be great news if you’re moving from a small town to a big city—cities often have newer and faster internet networks than rural areas.

But if you’re leaving the city for a quieter country life, you might find that you have only a fraction of the download speeds you’re used to.

And new residential developments—in the country and city alike—may not have included internet infrastructure in the construction plan. Ask your contractors ahead of time to avoid an unpleasant surprise upon move-in day.

Do I have to pay an early termination fee when I move away from my internet service?

Whether or not you have to pay an early termination fee when you move depends on your internet contract. Unfortunately, just leaving the boundary of your internet provider’s network won’t stop the company from charging you an early termination fee.

But if you’ve already fulfilled the contract terms of your service—or if you have a no-contract internet plan—you won’t have to pay an early termination fee.

How much are early termination fees?

Early termination fees vary by your internet service provider and internet plan. But usually, providers charge a lump sum fee based on how many months you have left in your contract. This fee often ranges from $10–$20 per remaining month on your contract. Call your internet provider to get an exact amount.

Should I take my old internet equipment with me?

If you’re renting equipment from your internet provider, give them a call to see if you should take it to your new address. Your provider may use different internet technology where you’re moving, and your old equipment may not be compatible with it.

And if your internet provider wants you to return the equipment, make sure to give it back on time. Otherwise, you might face expensive unreturned equipment charges that no one needs on top of moving company fees and such.

Recommended resources

People also asked…

Sources

  1. AT&T, “Moving? Get AT&T Services at Your New Address.” Accessed September 30, 2020.
  2. CenturyLink, “Moving to a New Home?” Accessed September 30, 2020.
  3. Cox Communications, Inc., “Move your services in as little as five minutes.” Accessed September 30, 2020.
  4. MediacomCable, “Service Commitment Agreement.” Accessed September 30, 2020.
  5. Spectrum, “Moving soon? Don’t forget your Spectrum services.” Accessed September 30, 2020.
  6. Verizon, “Vove into your new home with Fios.” Accessed September 30, 2020.
  7. Xfinity, “Move in a minute.” Accessed September 30, 2020.

About Rachel Oaks

Rachel Oaks
Rachel has spent the past two years at CableTV.com writing articles that demystify hidden fees, DVRs, sound systems, and more. She makes door-to-door DISH and DIRECTV salespeople uncomfortable with her in-depth questions—but if that’s what it takes to get you the best TV experience, she’s happy to do it. In addition to writing for CableTV.com, Rachel’s work has been featured on Roku.com, TechGuySmartBuy.com, HowtoWatch.com, and SatelliteInternet.com.