It’s tough to beat Budget Truck Rental when it comes to pricing on local moves. As one of our top moving truck rental companies, Budget continually provides easy solutions for DIY moves.
To learn more about what it’s like to use Budget, we helped Karolina and her boyfriend, Ryan, take on an East Coast long-distance move. They explored Penske and U-Haul as potential options, but were drawn to Budget’s pricing. They even received 20% off base rates by using a promotional code they found on the Budget website.
While the pricing was a high point, Budget unfortunately dropped the ball on customer service. When the couple picked up the truck, they were met with a heavy cigarette smoke odor in the truck cabin. Despite their attempts to get another truck, Karolina and Ryan were not able to change trucks or be compensated.
Keep reading for a full breakdown of Karolina’s experience with Budget Truck Rental.
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