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Overland Van Lines 2022 Review
If you need moving and/or storage services in any part of the country, then Overland Van Lines has you covered. The company offers local and long-distance moving services as well as short- and long-term storage in secure, climate-controlled facilities.
Overland’s rates are highly competitive, especially when the company runs promotional discounts. If your moving price is higher than you like, you can also take advantage of Overland’s price-matching policy to get a lower rate.
Keep reading to learn more about Overland Van Lines’ services, prices, and customer service.
Compare Overland Van Lines to our favorite moving companies.
How much does Overland Van Lines cost?
When we requested estimates, Overland Van Lines estimated it would cost about $4,000 to move a three-bedroom home roughly a thousand miles. For a two-bedroom move of only 154 miles, the company estimated $846. While these are just ballpark estimates, they put Overland squarely on the low end of how much moving can cost.
Overland Van Lines pricing
Data as of 9/15/2020. 1,033-mile estimate based on a move from Los Angeles, CA to Denver, CO. 1,001-mile estimate based on a move from Omaha, NE to Buffalo, NY. 154-mile estimate based on a move from Washington DC to Philadelphia, PA.
Here are all the services Overland Van Lines included in these prices:
- Door-to-door delivery
- Loading and unloading
- Furniture disassembly and reassembly
- All transportation and fuel costs
- Basic liability coverage
Keep in mind that these are just ballpark estimates, and if you request a quote from Overland Van Lines, it’ll probably look at least a little different. Each of these factors can affect your price for better or worse:
- The time of year
- The amount of stuff in your inventory
- The route between your old home and your new home
- How far you’re moving
We also want to mention that these rates are Overland’s pre-discount estimates. On both of the long-distance moves, Overland gave us hefty discounts that knocked the price for the 1,033-mile move down to $3,080 and the price for the 1,001-mile move down to $2,926.
These were seasonal fall discounts, so you probably shouldn’t plan on getting the same deals. You just might catch another seasonal or promotional discount when you book, though. Be sure to ask about any discounts the company is running when you call.
Overland Van Lines’ price-matching policy
If you don’t get a discount for your move or if you’re dissatisfied with the price Overland gives you, there’s another way to get a lower price. Overland offers price-matching, which means that if you can get a lower estimate for the same move from another moving company, Overland will lower its own price to match the competitor’s rates.
This is one reason you should always get quotes from multiple moving companies instead of just agreeing to the first price you get.
What to know about Overland Van Lines
On top of the company’s competitive rates and comprehensive list of services, there were a few things that made Overland Van Lines stand out.
It has much more availability than its website claims
On its website, Overland claims that it offers service in only a small handful of East Coast states. However, when we called Overland’s customer service to ask about this, we were told that the company can handle moving and storage all across the country.
We put this to the test by requesting quotes for services in multiple states not listed on the website. Though we didn’t request quotes for literally every state, we never ran into any problems getting quotes for states we did make requests for.
But if you find that Overland can’t handle your move because of where you live, you can always hire one of the other moving companies we recommend.
Speaking of phone calls…
One of the most frustrating things about working with Overland Van Lines was how inconsistent the customer service phone line was. There were several times we called in the morning or the middle of the day and we were sent straight to voicemail.
While this wouldn’t be something to worry about if we were just calling our aunt or a friend, it is odd for a moving company with nationwide availability to send potential customers to voicemail in the middle of business hours.
If we were a customer calling for an update on our shipment or to file a damage claim, these communication snafus would have made our already stressful situation much worse.
That said, this happened only a handful of times, and we were always able to get our questions answered after a few hours of calling.
It has great reviews
Overland Van Lines has mostly positive reviews across multiple third-party review platforms like Yelp and Google Reviews. In their reviews, customers praise and recommend Overland for the following qualities:
- Fair prices
- Attention to detail
Of course, the company also had a handful of negative reviews on every platform, and some customers complained about the same things that others praised. However, the majority of reviews make Overland out to be a trustworthy and reliable company. The proof is in the pudding, as they say.
It’s easy to get ballpark estimates
Ballpark estimates are rough approximations of what your final price will be. They aren’t binding, which means that your price can (and often will) go up from whatever is listed on your ballpark estimate.
However, ballpark estimates are a great way to quickly determine if a company is within your price range. When you’re in the initial stages of planning your move, you probably don’t have the time or energy to submit multiple inventories and communicate at length with every single company you might hire.
That’s why we like that Overland makes it so easy to get a ballpark estimate. All you have to do is give the company your contact info, disclose how many rooms are in your house, and tell the company when and how far you’re moving. After this, the company will send you an email with your ballpark estimate within a few hours.
If you can’t wait, you can also call the company to hear what your ballpark estimate is.
After you get your ballpark estimate, you can submit your itemized inventory and talk to the company about any special services you’ll need (full-service packing, piano transport, etc.) to get a more accurate quote. If the ballpark estimate is too high, you can move on with your life and work with a company that gives you a lower estimate.
It is worth noting that in the company’s customer reviews, almost no one complained about their final price going up drastically from their ballpark estimate.
How does Overland Van Lines compare to other moving companies?
Overall, Overland Van Lines' services are about on par with other moving companies we recommend. And while we've found Overland's prices to be on the low end, you should still gather quotes from a few other companies to ensure you're getting the best price on your move.
Overland Van Lines at a glance
US DOT #
AMSA ProMover certification
Better Business Bureau rating
Data as of 11/29/2021. A US DOT # is an identifying tracking number assigned to a company by the United States Department of Transportation. An MC # is a tracking number assigned to a company by the Federal Motor Carrier Safety Administration.
Overland Van Lines features and services
- Local and long-distance moves
- Long- and short-term storage
- Packing and unpacking
- Furniture assembly and disassembly
- Loading and unloading
- Protective padding and blanket-wrapping
- Business relocation
- Piano transport
- Specialty item transport (pool tables, oversized refrigerators, etc.)
Overland Van Lines’ nationwide availability, competitive rates, and easy estimates make it a great option when you’re quickly shopping for a moving and storage company. If you like the price on your ballpark estimate, we’re confident that the company’s customer satisfaction track record means you won’t regret taking the next steps and hiring Overland Van Lines to complete your move.
Ready to get your estimate?
If you’re ready to see what Overland Van Lines will charge for your move, submit a request for a ballpark estimate.
Move.org evaluates and identifies the moving industry’s best full-service movers using a fivefold research approach:
- Compare pricing transparency. We gather quotes, check for binding estimates, and read customer reviews about pricing to ensure each moving company’s prices are trustworthy.
- Review accreditation. We check every company’s records in the Federal Motor Carrier Safety Administration’s database to confirm companies are properly authorized to transport household goods.
- Mystery shopping. We review every company’s website, pose as customers in calls to companies, and read customer reviews to analyze every company’s moving services, transit protection, and customer service. We also interview actual customers to learn how their moves went from start to finish.
- Site visits. We invite moving companies to our headquarters in Salt Lake City, UT, to share data and expertise. We verify the information they provide by comparing it to data gathered through independent research and interviews with other movers.
- Regular review. We routinely repeat this process to update our recommendations to reflect current data and trends. We also revise each review annually and make updates throughout the year.