Dedicated Van Lines 2020 Review

Bottom line: Dedicated Van Lines services moves of any size and distance in all 50 states, and with a “price beat guarantee,” it can offer you the best rate for your move.

Overall rating

4.0 / 5

Dedicated Van Lines is a moving broker that handles just about every part of your long- or short-distance move. The company’s website leaves a lot of pricing and service questions unanswered, but you can always get the info you need from a customer service rep over the phone or through the company’s online chat tool.

We’ve found that Dedicated Van Lines’ base rates are middle-of-the-road at worst, but the company offers discounts and promotions to ensure you get the best price possible.

Keep reading to learn more about Dedicated Van Lines’ services and pricing.

Pros

  • Service in all 50 states
  • Binding estimates
  • Background-checked employees
  • Online customer service chat

Cons

  • Relatively little information on the company website
  • No international moving services

How much does Dedicated Van Lines cost?

We requested an estimate from Dedicated Van Lines for a move from Los Angeles, CA, to Denver, CO (a little over 1,000 miles). We submitted a full inventory of furniture and household goods from a three-bedroom house totaling roughly 8,183 pounds. Our original price was $8,250, which is about average for a full-service move like this.

Dedicated Van Lines prices

Estimate for a 3-bedroom house
Original price$8,250
Discounted price (with “piggy back” promotion)$6,250
Refundable deposit*$1,750
Original price
Discounted price (with “piggy back” promotion)
Refundable deposit*
Estimate for a 3-bedroom house
$8,250
$6,250
$1,750

Data as of 4/14/2020.
*Included in total price.

As you can see, Dedicated Van Lines gave us a significant discount, which they called a “piggy back” promotion, because another mover canceled (more on this policy below). This discount is not something you should expect, but you might also get lucky like we did.

Even if another customer’s cancellation doesn’t lower your price, you can still take advantage of Dedicated Van Lines’ price beat guarantee. If you find a better quote from another reputable company, Dedicated Van Lines will undercut that company’s price by at least $250.

Between these two policies, it’s likely you’ll get one of the best prices around when you work with Dedicated Van Lines.

That said, your specific price is based on factors like distance, time of year, and how much stuff you’re moving. You should expect your price to be at least slightly different from our estimate.

How your Dedicated Van Lines deposit works

Your Dedicated Van Lines estimate includes a refundable deposit (wrapped into the total price of your move), which locks your price in for 12 months from your booking date. Even if your move date changes, your price will stay the same as long as your new date falls within the 12-month window.

This deposit is fully refundable if you decide to cancel your move at least 24 hours before your pickup date.

Dedicated Van Lines at a glance

Company information
MC #156448
US DOT #3198030
Broker ✔ Yes
CarrierNo
Insured✔ Yes
AMSA ProMover certificationNo
Better Business Bureau ratingA+
MC #
US DOT #
Broker
Carrier
Insured
AMSA ProMover certification
Better Business Bureau rating
Company information
156448
3198030
✔ Yes
No
✔ Yes
No
A+

Data as of 4/14/2020.

Dedicated Van Lines features and services

  • Long-distance and cross-country moving
  • Local moving
  • Packing services
  • Office and business relocation
  • Long- and short-term storage
  • Vehicle shipping
  • Basic liability protection
  • Full-value coverage options
Bullhorn

Assistance for victims of domestic violence

Assistance for victims of domestic violence

We were impressed to learn that Dedicated Van Lines provides special moving assistance for victims of domestic violence. The company discreetly schedules and completes these moves to help people safely exit their unsafe living situations. It also offers free packing services and 60 days of free storage for these customers.

You can read more about this unique service from Dedicated Van Lines here.

What to know about Dedicated Van Lines

It offers a price beat guarantee

Dedicated Van Lines is so, well, dedicated to getting your business that it will beat any reputable competitor’s price by $250 or more. This applies only to companies that offer the same services (i.e., other full-service movers). If a moving container company like PODS offered you a better price, it wouldn’t count.

By “reputable,” Dedicated Van Lines means that the competitor has to have an A+ rating from Better Business Bureau. We’ve found that the BBB isn’t as good a judge of a moving company’s credentials as organizations like the FMCSA or the AMSA, but them’s the rules.

If you’re looking for the best price you can find, we recommend requesting quotes from several moving companies. You can start your bargain hunting with three of our favorite moving companies that meet Dedicated Van Lines’ credentials:

If any of these companies offer you a better rate, send the estimate to your Dedicated Van Lines representative to get a lower price.

It offers “piggy back” load promotions

Remember earlier when we talked about another customer’s cancellation lowering our price? Dedicated Van Lines calls this a “piggy back” load promotion.

Here’s how it works:

If two customers hire Dedicated Van Lines for moves along the same route, the company will probably pack and deliver their household goods in the same truck to minimize costs. This might sound like a recipe for disaster, but it’s nothing to worry about. Most companies do it, and they are (generally) very careful to keep different shipments properly separated within each truck.

If one customer cancels their move, that moving truck now has empty space, making the journey less cost-effective. Dedicated Van Lines tries to keep this from happening by offering immense discounts to customers who could fill up half-empty trucks.

While our piggy back discount saved us about 25%, the company claims that these discounts can save you up to 60% off your normal rate.

Like we stated above, this discount is highly situational, so it’s not something you should plan on when you’re budgeting for your move. However, it does make it worth your time to at least get a quote from Dedicated Van Lines.

It has a convenient but unusual estimate process

Unlike most other companies, Dedicated Van Lines doesn’t require an in-home visit before giving you a binding estimate. Instead, the company has you fill out an inventory sheet online or over the phone.

This is typically something only scam moving companies do, so we checked Dedicated Van Lines through the FMCSA. We’re happy to report that the organization recognizes Dedicated Van Lines as a legally authorized moving broker, so it’s not a moving scam.

Doing an inventory online or over the phone can spare you a lot of the headache of scheduling and preparing your home for a visit, but watch out. If there are things you forget to add to your inventory, the company will increase its price when its crew shows up to move your stuff.

Bottom line: it’s absolutely essential that you fill out your inventory as carefully as possible. If there is something you forget, you can always add it later to get an updated price—just make sure you make any additions before moving day.

Our recommendation

If you’re looking for an inexpensive move with all the bells and whistles, then getting an estimate from Dedicated Van Lines is absolutely worth your time. The company makes the estimation process easier than most other movers, and it keeps your price as low as possible.

If you want to hire Dedicated Van Lines, but the price is a little high for your liking, you can get a lower quote from another company and take advantage of Dedicated Van Lines’ price beat guarantee.

Ready to get an estimate?
You’ll only know for sure what your price will be if you get your own estimate. This can take a day or two—get the ball rolling now if you’re in a hurry.

Get a Quote

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About Joe Roberts

Joe Roberts
Joe Roberts is a professional writer with a degree in writing studies and over three years of copywriting experience. He previously worked at Overstock.com, where he wrote about furniture, home decor, and moving. Joe has moved all over Utah, so he knows his way around a moving truck—and he spends his time (and money) expanding his personal library so it will be even heavier next time he moves.