Even if your moving crew is incredibly careful, it doesn’t mean something won’t get lost or damaged along the way. North American Van Lines offers a basic liability coverage at no additional cost, or you can choose full maximum value protection to protect your belongings.
Basic liability coverage is certainly the most economical since it won’t increase the cost of your move, but it also offers minimal protection and may not be right for you if you’re moving higher-value items. It pays $0.60 per pound per item for anything that was lost or damaged while moving.6 This means if you have a piece of furniture weighing 100 pounds, you’ll receive only $60 if something happens to it during the move—regardless of the actual value.
Full maximum value protection is the more comprehensive of the two options. North American Van Lines offers this coverage for an $8 premium for every $1000 in value covered, with a minimum required value of $5 per pound based on the estimated shipping weight of your items. You can set your level of coverage at a higher amount if you’d like, it just has to meet that $5 per pound minimum.
For example, if you have a 10,000-pound move, North American Van Lines requires at least $50,000 in value covered, but you can increase that coverage if you wish—it would just be an additional $8 premium per $1000 in value you would like covered. Since this level of coverage is based on the total value of your belongings and not restricted by a per-item coverage amount, any damage that occurs to your 100-pound piece of furniture under this plan would be completely covered (up to the $50,000 in covered value you purchased in this example).
In my case, my minimum full coverage protection would be $20,000 based on $5 per pound for 4,000 pounds (North American rounded up from my 3,400 pound estimated shipping weight). This would run me an additional $160 on top of the original cost of my moving estimate based on $8 per $1000 covered.
All in all, I consider the comprehensive coverage to be a fairly good deal and would recommend it for most moves. The basic liability coverage is a nice benefit since it’s free, but it won’t cover much in the case of a damaged appliance or piece of furniture. Signing up for full maximum value protection is a relatively small price to pay for avoiding some big potential headaches.
In addition to covering your items for loss and damage, my relocation specialist told me North American also offers 100% property damage coverage for your home. She also assured me that the movers take care not to ding any walls, but in the case that something does happen, they’ll quickly return and repair any damage done to the home during the moving process. Your local agent will have more information about how they handle these situations, so be sure to clarify their policies during your in-home estimate.
Finding storage is often a necessary part of the moving process, and North American Van Lines offers climate-controlled warehouses for both short- and long-term storage needs. We asked for an estimate for a single dresser to get an idea of what it might cost to store a large piece of furniture, and it came out to be $8.40 for 30 days with an additional one-time fee of $10.50 for warehouse handling.
If you need more storage time beyond 30 days, that monthly fee would remain the same. Storage is calculated by weight—much like the rest of your move—so pricing all depends on the total weight and the length of time you want your items stored.